[cisco-voip] CUCM 6.1 - Call Recording/Monitoring, anyone use?

[Ed Leatherman]

Hi Folks,

Anyone using the call recording/monitoring features that came in with CUCM
6+? How is it working out for you?

We're looking at a call recording solution for a contact center that will
support this method of recording, sounds like a really nice way to
centralize recording if the network can handle the extra rtp streams.

-- 
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations
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