[cisco-voip] Message button doesnt work in Unity 5.x

[Erick Bergquist]

We ran into this with the phoneload that came in 7.x in lab
environment. Downgrading the phone firmware fixed this for us. I
forgot what phoneload the system had on it when we had the problem.

On Wed, Dec 17, 2008 at 7:48 AM, Mehmet Turunc <m.turunc at gmail.com> wrote:
> Sorry Ryan,
>
> I mismatched the production CMs and test CMs. Definetely using CUCM 7.0 with
> Unity 5.x
>
> After reading the release notes and trying your solution, I will be back
> with the results.
>
> Thanks and regards,
>
> --
> Mehmet Turunc
>
>
> On Wed, Dec 17, 2008 at 3:30 PM, Ryan Ratliff <rratliff at cisco.com> wrote:
>>
>> Sure you aren't using CUCM 7.x?  I've only seen this with that version.
>>  It usually means the voicemail service has been deleted or doesn't exist.
>> You can find the SQL query to replace it in the 7.x release notes.
>>
>> -Ryan
>>
>> On Dec 17, 2008, at 3:00 AM, Mehmet Turunc wrote:
>> Hi all,
>>
>> My problem is when I press "Messages" button on my 7942 phone, it returns
>> "No Services Configured" error. We are using CUCM 6.1.2 and Unity 5.x. All
>> other functions are working properly as far as I know.
>>
>> I have configured Unity and CUCM by using configuration manual. It seems
>> that there must be trick point in order to make it work.
>>
>> Anybody has any ideas?
>>
>> Any help will be highly appreciated
>>
>> --
>> Mehmet Turunc
>>
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>> cisco-voip at puck.nether.net
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>
>
>
>
>
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