[cisco-voip] 3911 phones

[Ed Leatherman]

Anyone using 3911's? I've got a regional that is trying to deploy 10 or so
sets.. they register with UCM 6.1 OK but the guys on-site are telling me
none of the handsets work. I don't see any parameters on the admin pages for
activating/deactivating handsets, and they swear they are plugging them in
correctly, anyone else run into this? I'm afraid i'm missing something
blindingly obvious.

I told them to look at the on-screen menu and see if it's disabled somehow
on the device - I don't have any 3911's handy where I'm located to even know
what the menu's look like myself though. Also told them to try and swap a
handset cord with a known-working phone.

Kinda dumb question I know.. but that hasn't stopped me for asking before :)

-- 
Ed Leatherman
Assistant Director, Voice Services
West Virginia University
Telecommunications and Network Operations
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