[cisco-voip] UNITY Message "I did not recognize that as a valid entry"

[Pat Hayes]

Sounds like the Unity server at site A doesn't know about the users at
site B. Where are the extensions for the users at site B defined? Are
they also on the Unity server in site A? is there another server in
site B, and if so, are they in the same AD?

On Thu, Dec 18, 2008 at 5:53 AM, Alan Su <cj.alan at gmail.com> wrote:
> Hi,
>
> I have a Unity problem. There are 2 campuses (A & B), the Unity server in
> site A is connecting PSTN so outside users can dial the company main number
> into Unity and then transfer to the extensions located in site A. But they
> have problem to transfer to extensions in site B. Unity reply the message "I
> did not recognize that as a valid entry". Is there any configuration missing
> in auto-attendant or DTMF related? Any comments will be very grateful.
> Thanks~
>
> -Alan
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