[cisco-voip] Cisco Agent Desktop 6.4 transfer failed

abuch abucho at gmail.com
Tue Dec 23 03:12:47 EST 2008


Dear all,

I have installed CAD 6.4 on agent desktops. The server software version is
UCCX 5.0(2). When agent tries to transfer a call to any number, the caller
hears MOH and stays like that without going through. Both supervised and
blind transfers are not working. What can I do to solve this issue?

regards,

Abebe Amare
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