[cisco-voip] Unity with overlapping dial plan

[ittgx at hotmail.com]

When this parameter is set to True, Cisco Unified CallManager uses any configured translation patterns to convert voice mail extensions into directory numbers when turning on or off an MWI. 


From: Lelio Fulgenzi 
Sent: Wednesday, December 24, 2008 4:38 AM
To: Edward Countryman 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] Unity with overlapping dial plan


FYI - this is available in 4.1 as well. Nice to know.

----- Original Message -----
From: "Edward Countryman" <Edward.Countryman at provena.org>
To: "Ryan Ratliff" <rratliff at cisco.com>, "Lelio Fulgenzi" <lelio at uoguelph.ca>
Cc: cisco-voip at puck.nether.net
Sent: Tuesday, December 23, 2008 4:32:41 PM GMT -05:00 US/Canada Eastern
Subject: RE: [cisco-voip] Unity with overlapping dial plan


To All:  Changing the parameter worked.



MWI lamps work and we are successfully translating extensions between Unity and CCM



Thank you Ryan!!



From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Tuesday, December 23, 2008 2:33 PM
To: Lelio Fulgenzi
Cc: Countryman, Edward; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity with overlapping dial plan



It can work with translations but you have to set a service parameter to allow MWI calls to hit them.  Check out the multi-tenant mwi parameter (Multiple Tenant MWI Modes in 6.1).



-Ryan



On Dec 23, 2008, at 3:03 PM, Lelio Fulgenzi wrote:



Unity is not multi-tenant capable until v7 (and I think that's just Unity connection).

I'm not sure how you can light an MWI on a phone that has the same DN as another phone. As far as I know, the way MWI works is that the ports sends a request to CallManager to dial the MWI extension on behalf of that phone. When I look at the traces, it's basically that extension dialing the MWI extension.

Not sure if this will work with translations.


---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt


----- Original Message -----
From: "Edward Countryman" <Edward.Countryman at provena.org>
To: cisco-voip at puck.nether.net
Sent: Tuesday, December 23, 2008 2:50:07 PM GMT -05:00 US/Canada Eastern
Subject: [cisco-voip] Unity with overlapping dial plan




Hello;   My environment has overlapping extension ranges between sites.  This is easy to manage in CCM but I am stumped with Unity.  



I can use separate VM profiles to modify the extension when it goes to Unity but don’t seem to be able to get the MWI lamps to light on the phones.  My thought was to use a translation pattern that would modify the extension back when attempting to light the MWI.  



TAC was unable to resolve as well.  Just wondering if it can even e done.



If not, any advice on managing the overlap in dial plans with Unity?


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