[cisco-voip] Local and Corporate Directory

Jason Aarons (US) jason.aarons at us.didata.com
Tue Dec 30 17:46:22 EST 2008


Use wireshark on computer connected to back of phone and review trace and compare bad trace to good trace.


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-----Original Message-----
From: António Fragoso <Antonio.Fragoso at bancobai.cv>
Sent: Tuesday, December 30, 2008 3:07 PM
To: Ryan Ratliff <rratliff at cisco.com>
Cc: adman at adman.net <adman at adman.net>; cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Local and Corporate Directory

How can I chek it ?

Antonio Fragoso
[cid:image001.jpg at 01C96AB1.98E57520]
BAI Cabo Verde, S.A.
Departamento de Infraestrutura e Comunicaçao
Edifício Santa Maria, 1º Andar
Chã de Areia - Praia, Cx. Postal - 459
Santiago, Cabo Verde
Tel.: +238 260 1224/26
Fax: +238 262 2810
antonio.fragoso at bancobai.cv<mailto:nelson.ramos at bancobai.cv>
www.bancobai.cv<http://www.bancobai.ao/>

De: Ryan Ratliff [mailto:rratliff at cisco.com]
Enviada: terça-feira, 30 de Dezembro de 2008 19:04
Para: António Fragoso
Cc: Scott Voll; cisco-voip at puck.nether.net; adman at adman.net
Assunto: Re: [cisco-voip] Local and Corporate Directory

At that point your IP phone is trying to browse to the web page specified in the directories URL.
Are you by any chance blocking HTTP from your phones to your CUCM server?


-Ryan

On Dec 30, 2008, at 3:01 PM, António Fragoso wrote:


Yes its show "Requesting"  and don't  stop


Antonio Fragoso
<image001.jpg>
BAI Cabo Verde, S.A.
Departamento de Infraestrutura e Comunicaçao
Edifício Santa Maria, 1º Andar
Chã de Areia - Praia, Cx. Postal - 459
Santiago, Cabo Verde
Tel.: +238 260 1224/26
Fax: +238 262 2810
antonio.fragoso at bancobai.cv<mailto:nelson.ramos at bancobai.cv>
www.bancobai.cv<http://www.bancobai.ao/>

De: Ryan Ratliff [mailto:rratliff at cisco.com]
Enviada: terça-feira, 30 de Dezembro de 2008 19:01
Para: António Fragoso
Cc: Scott Voll; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>; adman at adman.net<mailto:adman at adman.net>
Assunto: Re: [cisco-voip] Local and Corporate Directory

What do you get on your phone when you bring up the corporate directory?  Does it show "Requesting" forever or some type of error?

-Ryan

On Dec 30, 2008, at 2:57 PM, António Fragoso wrote:

No , I dont

Antonio Fragoso
<image001.jpg>
BAI Cabo Verde, S.A.
Departamento de Infraestrutura e Comunicaçao
Edifício Santa Maria, 1º Andar
Chã de Areia - Praia, Cx. Postal - 459
Santiago, Cabo Verde
Tel.: +238 260 1224/26
Fax: +238 262 2810
antonio.fragoso at bancobai.cv<mailto:nelson.ramos at bancobai.cv>
www.bancobai.cv<http://www.bancobai.ao/>

De: Scott Voll [mailto:svoll.voip at gmail.com]
Enviada: terça-feira, 30 de Dezembro de 2008 18:57
Para: António Fragoso
Cc: adman at adman.net<mailto:adman at adman.net>; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Assunto: Re: [cisco-voip] Local and Corporate Directory

but do you have something under youor phone config that is overriding this?

Scott
2008/12/30 António Fragoso <Antonio.Fragoso at bancobai.cv<mailto:Antonio.Fragoso at bancobai.cv>>
HI Adam
The URL is configured using IP
See the file in attach

Antonio Fragoso

BAI Cabo Verde, S.A.
Departamento de Infraestrutura e Comunicaçao
Edifício Santa Maria, 1º Andar
Chã de Areia - Praia, Cx. Postal - 459
Santiago, Cabo Verde
Tel.: +238 260 1224/26
Fax: +238 262 2810
antonio.fragoso at bancobai.cv<mailto:antonio.fragoso at bancobai.cv>
www.bancobai.cv<http://www.bancobai.cv/>


-----Mensagem original-----
De: adam.blomfield at gmail.com<mailto:adam.blomfield at gmail.com> [mailto:adam.blomfield at gmail.com<mailto:adam.blomfield at gmail.com>] Em nome de adman at adman.net<mailto:adman at adman.net>
Enviada: terça-feira, 30 de Dezembro de 2008 18:25
Para: António Fragoso
Cc: Scott Voll; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Assunto: Re: [cisco-voip] Local and Corporate Directory

my guess is that it's a DNS issue. Is the URL congigured using a
hostname or an IP? Your phone probably don't have a DNS server
configured to resolve the hostname.

-Adam

On 12/30/08, António Fragoso <Antonio.Fragoso at bancobai.cv<mailto:Antonio.Fragoso at bancobai.cv>> wrote:
> Hi Scott
> I have the same URL for all Phones
>
> Antonio Fragoso
> [cid:image001.jpg at 01C96AA4.EC49CC50]
> BAI Cabo Verde, S.A.
> Departamento de Infraestrutura e Comunicaçao
> Edifício Santa Maria, 1º Andar
> Chã de Areia - Praia, Cx. Postal - 459
> Santiago, Cabo Verde
> Tel.: +238 260 1224/26
> Fax: +238 262 2810
> antonio.fragoso at bancobai.cv<mailto:antonio.fragoso at bancobai.cv><mailto:nelson.ramos at bancobai.cv<mailto:nelson.ramos at bancobai.cv>>
> www.bancobai.cv<http://www.bancobai.cv/><http://www.bancobai.ao/>
>
> De: Scott Voll [mailto:svoll.voip at gmail.com<mailto:svoll.voip at gmail.com>]
> Enviada: terça-feira, 30 de Dezembro de 2008 16:25
> Para: António Fragoso
> Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
> Assunto: Re: [cisco-voip] Local and Corporate Directory
>
> Check the Directory URL on the phone.
>
> Scott
> On Tue, Dec 30, 2008 at 9:01 AM, António Fragoso
> <Antonio.Fragoso at bancobai.cv<mailto:Antonio.Fragoso at bancobai.cv><mailto:Antonio.Fragoso at bancobai.cv<mailto:Antonio.Fragoso at bancobai.cv>>> wrote:
> Hi Team
> I am not able to see the Local and Corporate  Directory on the IPPhone 7911
> and 7970
> But I can see it on the IP Comunicator
> How Can I solve this issue
> I Have CallManager ver 6
>
>
> Antonio Fragoso
>
> BAI Cabo Verde, S.A.
> Departamento de Infraestrutura e Comunicaçao
> Edifício Santa Maria, 1º Andar
> Chã de Areia - Praia, Cx. Postal - 459
> Santiago, Cabo Verde
> Tel.: +238 260 1224/26
> Fax: +238 262 2810
> antonio.fragoso at bancobai.cv<mailto:antonio.fragoso at bancobai.cv><mailto:antonio.fragoso at bancobai.cv<mailto:antonio.fragoso at bancobai.cv>>
> www.bancobai.cv<http://www.bancobai.cv/><http://www.bancobai.cv/>
>
>

<image001.jpg>
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