[cisco-voip] Names not in Corp Dir

[Ryan Ratliff]

I assume by reassigned the phone to her means you created a user for her in
the CCMAdmin global directory and then associated the phone to her user?
 
Users and devices don't have anything to do with one another except the
device association, which is really only for CAR and CTI applications. 
 

-Ryan 

 

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From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Todd Franklin
Sent: Friday, February 01, 2008 3:21 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Names not in Corp Dir


I must be missing something real easy!!!

I had a phone in our conference room, ext 1800.  We have a new hire and she
needs a phone, so I reassigned the phone to her and extension 
1920.  She does not show up in the phone's corporate directory.  I set her
up in Unity (previously the phone had no Unity account since it was a 
conference room phone and we didn't want voicemail on it).

I now notice that a SECOND phone that I changed also doesn't show up in the
phone's corp directory.  This one was just a name change, the 
extension stayed the same.  Used to be Mary Smith, now it's Jane Doe.  Mary
showed up in the corp dir, but once I changed it to Jane, Jane does
not show up in corp dir (neither does Mary, but that's good!)

What am I missing??

Todd

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