[cisco-voip] Names not in Corp Dir

[Todd Franklin]

Yup, MAJOR, *** MAJOR *** brain-gas event.
Was creating the user in Unity and not updating the global directory in CCM.

Sorry everyone!  Thanks for the answer Ryan!


On Feb 1, 2008 2:40 PM, Ryan Ratliff <rratliff at cisco.com> wrote:

>  I assume by reassigned the phone to her means you created a user for her
> in the CCMAdmin global directory and then associated the phone to her user?
>
> Users and devices don't have anything to do with one another except the
> device association, which is really only for CAR and CTI applications.
>
>
> -Ryan
>
>
>  ------------------------------
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Todd Franklin
> *Sent:* Friday, February 01, 2008 3:21 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Names not in Corp Dir
>
> I must be missing something real easy!!!
>
> I had a phone in our conference room, ext 1800.  We have a new hire and
> she needs a phone, so I reassigned the phone to her and extension
> 1920.  She does not show up in the phone's corporate directory.  I set her
> up in Unity (previously the phone had no Unity account since it was a
> conference room phone and we didn't want voicemail on it).
>
> I now notice that a SECOND phone that I changed also doesn't show up in
> the phone's corp directory.  This one was just a name change, the
> extension stayed the same.  Used to be Mary Smith, now it's Jane Doe.
> Mary showed up in the corp dir, but once I changed it to Jane, Jane does
> not show up in corp dir (neither does Mary, but that's good!)
>
> What am I missing??
>
> Todd
>
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