[cisco-voip] CUPS 6.0 and UCCM 6.1
Voice Noob
voicenoob at gmail.com
Fri Feb 1 17:51:59 EST 2008
Yes on Sip trunk. Red is Presense = Failed to connect Invalid Credentials.
Desk Phone = Disconnecting (pending retry).
Only thing in troubleshooter is a certificate for exchange notification.
On Feb 1, 2008 4:46 PM, Bill Talley <billt at aos5.com> wrote:
> Do you have the SIP trunk configured between UCM and CUPS?
>
> In CUPC, under help>>>show server health, are there any red ?
>
> ------------------------------
> *From:* Voice Noob [mailto:voicenoob at gmail.com]
> *Sent:* Friday, February 01, 2008 4:38 PM
> *To:* Bill Talley
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
>
> Here is a screen print of the user setting page. I have everything
> associated in CUCM.
>
> On Feb 1, 2008 3:54 PM, Bill Talley <billt at aos5.com> wrote:
>
> > Ensure the DN on the phone in UCM is associated to the user and under
> > the user account that the user is associated to the phone, has a primary
> > extension configured and it assigned to the Standard CTI Enabled group.
> >
> > Also, in CUPS ensure the primary device is defined and appropriate
> > profiles are configured for the Personal Communicator user account.
> >
> > HTH.
> >
> > ------------------------------
> > *From:* cisco-voip-bounces at puck.nether.net [mailto:
> > cisco-voip-bounces at puck.nether.net] *On Behalf Of *Voice Noob
> > *Sent:* Friday, February 01, 2008 3:38 PM
> > *To:* cisco-voip at puck.nether.net
> > *Subject:* Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> >
> > Inside CUPC I go to file, phone mode and try to select choose phone to
> > control it is grayed out and says feature not available.
> >
> > On Feb 1, 2008 3:05 PM, Voice Noob <voicenoob at gmail.com> wrote:
> >
> > > I am evaluating CUPS 6.0 currently. I can log into the CUPC client but
> > > the call control does not work. I can not go into deskphone and all of the
> > > settings are greyed out. I have went through the configuration guides and
> > > the troubleshooting guides but I can not make any headway and getting this
> > > to work. Does anyone have this working that can give me some things to try?
> >
> >
> >
>
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