[cisco-voip] CUPS 6.0 and UCCM 6.1

[Bill Talley]

You're AD integrated?  If so, if UCM LDAP authentication is set to use port
389, change it to 3268.  This queries the GC and provides a faster response.
Otherwise you might encounter a timeout issue and CTI authentication fails. 

  _____  

From: Voice Noob [mailto:voicenoob at gmail.com] 
Sent: Friday, February 01, 2008 4:52 PM
To: Bill Talley
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1


Yes on Sip trunk. Red is Presense = Failed to connect Invalid Credentials.
Desk Phone = Disconnecting (pending retry).
 
Only thing in troubleshooter is a certificate for exchange notification.

On Feb 1, 2008 4:46 PM, Bill Talley <billt at aos5.com> wrote:


Do you have the SIP trunk configured between UCM and CUPS?
 
In CUPC, under help>>>show server health,  are there any red ?

  _____  

From: Voice Noob [mailto:voicenoob at gmail.com] 
Sent: Friday, February 01, 2008 4:38 PM
To: Bill Talley
Cc: cisco-voip at puck.nether.net 

Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1


Here is a screen print of the user setting page. I have everything
associated in CUCM. 


On Feb 1, 2008 3:54 PM, Bill Talley <billt at aos5.com> wrote:


Ensure the DN on the phone in UCM is associated to the user and under the
user account that the user is associated to the phone, has a primary
extension configured and it assigned to the Standard CTI Enabled group.
 
Also, in CUPS ensure the primary device is defined and appropriate profiles
are configured for the Personal Communicator user account.
 
HTH.

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice Noob
Sent: Friday, February 01, 2008 3:38 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1


Inside CUPC I go to file, phone mode and try to select choose phone to
control it is grayed out and says feature not available. 


On Feb 1, 2008 3:05 PM, Voice Noob <voicenoob at gmail.com> wrote:


I am evaluating CUPS 6.0 currently. I can log into the CUPC client but the
call control does not work. I can not go into deskphone and all of the
settings are greyed out. I have went through the configuration guides and
the troubleshooting guides but I can not make any headway and getting this
to work. Does anyone have this working that can give me some things to try? 




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