[cisco-voip] CUPS 6.0 and UCCM 6.1

Tue Feb 5 16:40:57 EST 2008

You should be able to get most of the functionality you're looking for with
CUPC, the exception being collaboration which requires Meeting Place or
Meeting Place Express.    

IM support is included, as is voicemail integration.

With the CUPC Outlook plug-in you can call a contact from the contacts list,
email listing, or within an email.  Exchange integration is also supported
for Presence status.  I believe at some point down the line Cisco will also
include calendaring support for call routing decisions/follow-me type
functionality based on calendar events.

We are using all of the features above, along with Meeting Place integration
for video and web collaboration, in production with CUPC 1.2.2, CUPS 6.0(1),
UCM 6.0(1) and Exchange 2007.

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice Noob
Sent: Tuesday, February 05, 2008 1:21 PM
To: Justin Steinberg
Cc: cisco-voip at puck.nether.net; Matt Slaga (US); Motivator77 at gmx.de
Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1

Yes that is what I am wanting to do. While I do apreciate the go read the
documentation response I was looking for information from people who have
done this type of deployment. I would like to get all of these functions
just using CUPS but I don't think the product does everything that I am
looking for. 

On Feb 5, 2008 11:42 AM, Justin Steinberg <jsteinberg at gmail.com> wrote:

So, you want to do this.

IPphone <-> CM6 <-> CUPS6 <-> OCS <-> Office Communicator client

CUPS documentation has information on integration capabilities with OCS. 

On Feb 5, 2008 12:37 PM, Voice Noob <voicenoob at gmail.com> wrote:

This is what I want to do. I want the presense information just like what is
in CUPC client and be able to do IM. I want the office integration first
above anything else. If the user gets an e-mail from another user and wants
to call them I want them to be able to do it from their PC by double
clicking the user or right click and call, something like that. Also if the
two users are talking on the phone about a document I want them to be able
to share the document on thier PC's and make changes to the document if
possible. I also want it to integrate with exchange and thier outlook
calendar to update when they are out of the office. I want them to be able
to check thier voicemails from the client. I was first looking at CUPC but I
don't want to do meetingplace express. If I use OCS I think I can get the
meeting portion built in and I think the office integration is allot better
than in CUPC. I would appreciate any feedback on this. Thanks for helping. 

On Feb 5, 2008 11:06 AM, Matt Slaga (US) <Matt.Slaga at us.didata.com> wrote:

Yes, we are using it today in production.  We have also deployed this
solution at several customers around the globe.  Anything in particular you
are looking for?

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice Noob
Sent: Tuesday, February 05, 2008 10:12 AM
To: Justin Steinberg
Cc: cisco-voip at puck.nether.net; Motivator77 at gmx.de 

Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1

Is anyone using CUPS in a production environment? I am leaning more towards
using OCS on MOC as the client instead of CUPS as the client. Has anyone
done this?

On Feb 4, 2008 1:49 PM, Voice Noob <voicenoob at gmail.com> wrote:

I am not able to get the IM to work correctly. It says no instant message
address found. 

On Feb 4, 2008 12:41 PM, Justin Steinberg <jsteinberg at gmail.com> wrote:

The name resolution is a bit tricky.  I think it works like this, CUPC
determines the hostname of CM from CUPS.  Then CUPC appends the hostname of
the server to all of the domain names found on the host PC and tries to
communicate with CM that way.  So if for some reason you didn't have the
proper domain name in your DHCP scope or DNS records weren't configured the
CUPC wouldn't be able to ping back to the servers.

On Feb 4, 2008 9:16 AM, Voice Noob <voicenoob at gmail.com> wrote:

Thanks for everyones help with this. it ended up being the inbound ACL for
the presense problem where I could not chnage my status to availible. Then
the call controll portion ended up being changing the publisher name to the
IP address. Thanks for everyones help with this. 

On Feb 3, 2008 11:06 AM, Voice Noob <voicenoob at gmail.com> wrote:

Under file>preferences in CUPC in the perfered phone I just have the ext of
the phone. should I put something diffrent in the field? 

On Feb 3, 2008 11:01 AM, Voice Noob <voicenoob at gmail.com> wrote:

Yes I am AD integrated. I changed the port number and still no change. I did
not have the inbound ACL and when I changed that I was able to change my
stats to available which I was not able to do before but I am still not able
to choose my desk phone. It still says feature not available. 

On Feb 2, 2008 4:10 AM, <Motivator77 at gmx.de> wrote:

Hi,

did you configer the inbound ACL in Presence? Does it include the IP address
of your PC where CUPC is running?

HTH

-------- Original-Nachricht --------
> Datum: Fri, 1 Feb 2008 17:11:26 -0600
> Von: "Bill Talley" <billt at aos5.com>
> An: "Voice Noob" <voicenoob at gmail.com>
> CC: cisco-voip at puck.nether.net
> Betreff: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1

> You're AD integrated?  If so, if UCM LDAP authentication is set to use
> port
> 389, change it to 3268.  This queries the GC and provides a faster
> response.
> Otherwise you might encounter a timeout issue and CTI authentication
> fails.
>
>   _____
>
> From: Voice Noob [mailto:voicenoob at gmail.com]
> Sent: Friday, February 01, 2008 4:52 PM
> To: Bill Talley
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
>
>
> Yes on Sip trunk. Red is Presense = Failed to connect Invalid Credentials.
> Desk Phone = Disconnecting (pending retry).
>
> Only thing in troubleshooter is a certificate for exchange notification.
>
> On Feb 1, 2008 4:46 PM, Bill Talley <billt at aos5.com> wrote:
>
>
> Do you have the SIP trunk configured between UCM and CUPS?
>
> In CUPC, under help>>>show server health,  are there any red ?
>
>   _____
>
> From: Voice Noob [mailto:voicenoob at gmail.com]
> Sent: Friday, February 01, 2008 4:38 PM
> To: Bill Talley
> Cc: cisco-voip at puck.nether.net
>
> Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
>
>
> Here is a screen print of the user setting page. I have everything
> associated in CUCM.
>
>
> On Feb 1, 2008 3:54 PM, Bill Talley <billt at aos5.com> wrote:
>
>
> Ensure the DN on the phone in UCM is associated to the user and under the
> user account that the user is associated to the phone, has a primary
> extension configured and it assigned to the Standard CTI Enabled group.
>
> Also, in CUPS ensure the primary device is defined and appropriate
> profiles
> are configured for the Personal Communicator user account.
>
> HTH.
>
>   _____
>
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice Noob
> Sent: Friday, February 01, 2008 3:38 PM
> To: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
>
>
> Inside CUPC I go to file, phone mode and try to select choose phone to
> control it is grayed out and says feature not available.
>
>
> On Feb 1, 2008 3:05 PM, Voice Noob <voicenoob at gmail.com> wrote:
>
>
> I am evaluating CUPS 6.0 currently. I can log into the CUPC client but the
> call control does not work. I can not go into deskphone and all of the
> settings are greyed out. I have went through the configuration guides and
> the troubleshooting guides but I can not make any headway and getting this
> to work. Does anyone have this working that can give me some things to
> try?
>
>
>
>

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