[cisco-voip] CUPS 6.0 and UCCM 6.1

[Voice Noob]

I am now using the CUPC client. I have the outlook plugin installed. When I
get a new e-mail and I click it to call the person it is asking me for the
number. Shouldn't it pull this information from Active direcotry? If I add
them as a contact and put in all of the information it works fine but I
don't think I should have to add every user from the GAL to the local
contact's in outlook.

On Tue, Feb 5, 2008 at 3:40 PM, Bill Talley <billt at aos5.com> wrote:

>  You should be able to get most of the functionality you're looking for
> with CUPC, the exception being collaboration which requires Meeting Place or
> Meeting Place Express.
>
> IM support is included, as is voicemail integration.
>
> With the CUPC Outlook plug-in you can call a contact from the contacts
> list, email listing, or within an email.  Exchange integration is also
> supported for Presence status.  I believe at some point down the line Cisco
> will also include calendaring support for call routing decisions/follow-me
> type functionality based on calendar events.
>
> We are using all of the features above, along with Meeting Place
> integration for video and web collaboration, in production with CUPC 1.2.2, CUPS
> 6.0(1), UCM 6.0(1) and Exchange 2007.
>
>  ------------------------------
>  *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Voice Noob
> *Sent:* Tuesday, February 05, 2008 1:21 PM
> *To:* Justin Steinberg
> *Cc:* cisco-voip at puck.nether.net; Matt Slaga (US); Motivator77 at gmx.de
>
> *Subject:* Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
>
>   Yes that is what I am wanting to do. While I do apreciate the go read
> the documentation response I was looking for information from people who
> have done this type of deployment. I would like to get all of these
> functions just using CUPS but I don't think the product does everything that
> I am looking for.
>
> On Feb 5, 2008 11:42 AM, Justin Steinberg <jsteinberg at gmail.com> wrote:
>
> > So, you want to do this.
> >
> > IPphone <-> CM6 <-> CUPS6 <-> OCS <-> Office Communicator client
> >
> > CUPS documentation has information on integration capabilities with OCS.
> >
> >
> >
> >
> >
> > On Feb 5, 2008 12:37 PM, Voice Noob <voicenoob at gmail.com> wrote:
> >
> > > This is what I want to do. I want the presense information just like
> > > what is in CUPC client and be able to do IM. I want the office integration
> > > first above anything else. If the user gets an e-mail from another user and
> > > wants to call them I want them to be able to do it from their PC by double
> > > clicking the user or right click and call, something like that. Also if the
> > > two users are talking on the phone about a document I want them to be able
> > > to share the document on thier PC's and make changes to the document if
> > > possible. I also want it to integrate with exchange and thier outlook
> > > calendar to update when they are out of the office. I want them to be able
> > > to check thier voicemails from the client. I was first looking at CUPC but I
> > > don't want to do meetingplace express. If I use OCS I think I can get the
> > > meeting portion built in and I think the office integration is allot better
> > > than in CUPC. I would appreciate any feedback on this. Thanks for helping.
> > >
> > >
> > > On Feb 5, 2008 11:06 AM, Matt Slaga (US) <Matt.Slaga at us.didata.com>
> > > wrote:
> > >
> > > >  Yes, we are using it today in production.  We have also deployed
> > > > this solution at several customers around the globe.  Anything in particular
> > > > you are looking for?
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > *From:* cisco-voip-bounces at puck.nether.net [mailto:
> > > > cisco-voip-bounces at puck.nether.net] *On Behalf Of *Voice Noob
> > > > *Sent:* Tuesday, February 05, 2008 10:12 AM
> > > > *To:* Justin Steinberg
> > > > *Cc:* cisco-voip at puck.nether.net; Motivator77 at gmx.de
> > > >
> > > > *Subject:* Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > >
> > > >
> > > >
> > > > Is anyone using CUPS in a production environment? I am leaning more
> > > > towards using OCS on MOC as the client instead of CUPS as the client. Has
> > > > anyone done this?
> > > >
> > > > On Feb 4, 2008 1:49 PM, Voice Noob <voicenoob at gmail.com> wrote:
> > > >
> > > > I am not able to get the IM to work correctly. It says no instant
> > > > message address found.
> > > >
> > > >
> > > >
> > > > On Feb 4, 2008 12:41 PM, Justin Steinberg <jsteinberg at gmail.com>
> > > > wrote:
> > > >
> > > > The name resolution is a bit tricky.  I think it works like this,
> > > > CUPC determines the hostname of CM from CUPS.  Then CUPC appends the
> > > > hostname of the server to all of the domain names found on the host PC and
> > > > tries to communicate with CM that way.  So if for some reason you didn't
> > > > have the proper domain name in your DHCP scope or DNS records weren't
> > > > configured the CUPC wouldn't be able to ping back to the servers.
> > > >
> > > > On Feb 4, 2008 9:16 AM, Voice Noob <voicenoob at gmail.com> wrote:
> > > >
> > > >  Thanks for everyones help with this. it ended up being the inbound
> > > > ACL for the presense problem where I could not chnage my status to
> > > > availible. Then the call controll portion ended up being changing the
> > > > publisher name to the IP address. Thanks for everyones help with this.
> > > >
> > > >
> > > >
> > > > On Feb 3, 2008 11:06 AM, Voice Noob <voicenoob at gmail.com> wrote:
> > > >
> > > > Under file>preferences in CUPC in the perfered phone I just have the
> > > > ext of the phone. should I put something diffrent in the field?
> > > >
> > > >
> > > >
> > > > On Feb 3, 2008 11:01 AM, Voice Noob <voicenoob at gmail.com> wrote:
> > > >
> > > > Yes I am AD integrated. I changed the port number and still no
> > > > change. I did not have the inbound ACL and when I changed that I was able to
> > > > change my stats to available which I was not able to do before but I am
> > > > still not able to choose my desk phone. It still says feature not available.
> > > >
> > > >
> > > >
> > > >
> > > > On Feb 2, 2008 4:10 AM, <Motivator77 at gmx.de> wrote:
> > > >
> > > > Hi,
> > > >
> > > > did you configer the inbound ACL in Presence? Does it include the IP
> > > > address of your PC where CUPC is running?
> > > >
> > > >
> > > > HTH
> > > >
> > > >
> > > > -------- Original-Nachricht --------
> > > > > Datum: Fri, 1 Feb 2008 17:11:26 -0600
> > > > > Von: "Bill Talley" <billt at aos5.com>
> > > > > An: "Voice Noob" <voicenoob at gmail.com>
> > > > > CC: cisco-voip at puck.nether.net
> > > > > Betreff: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > >
> > > >
> > > > > You're AD integrated?  If so, if UCM LDAP authentication is set to
> > > > use
> > > > > port
> > > > > 389, change it to 3268.  This queries the GC and provides a faster
> > > > > response.
> > > > > Otherwise you might encounter a timeout issue and CTI
> > > > authentication
> > > > > fails.
> > > > >
> > > > >   _____
> > > > >
> > > > > From: Voice Noob [mailto:voicenoob at gmail.com]
> > > > > Sent: Friday, February 01, 2008 4:52 PM
> > > > > To: Bill Talley
> > > > > Cc: cisco-voip at puck.nether.net
> > > > > Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > > >
> > > > >
> > > > > Yes on Sip trunk. Red is Presense = Failed to connect Invalid
> > > > Credentials.
> > > > > Desk Phone = Disconnecting (pending retry).
> > > > >
> > > > > Only thing in troubleshooter is a certificate for exchange
> > > > notification.
> > > > >
> > > > > On Feb 1, 2008 4:46 PM, Bill Talley <billt at aos5.com> wrote:
> > > > >
> > > > >
> > > > > Do you have the SIP trunk configured between UCM and CUPS?
> > > > >
> > > > > In CUPC, under help>>>show server health,  are there any red ?
> > > > >
> > > > >   _____
> > > > >
> > > > > From: Voice Noob [mailto:voicenoob at gmail.com]
> > > > > Sent: Friday, February 01, 2008 4:38 PM
> > > > > To: Bill Talley
> > > > > Cc: cisco-voip at puck.nether.net
> > > > >
> > > > > Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > > >
> > > > >
> > > > > Here is a screen print of the user setting page. I have everything
> > > > > associated in CUCM.
> > > > >
> > > > >
> > > > > On Feb 1, 2008 3:54 PM, Bill Talley <billt at aos5.com> wrote:
> > > > >
> > > > >
> > > > > Ensure the DN on the phone in UCM is associated to the user and
> > > > under the
> > > > > user account that the user is associated to the phone, has a
> > > > primary
> > > > > extension configured and it assigned to the Standard CTI Enabled
> > > > group.
> > > > >
> > > > > Also, in CUPS ensure the primary device is defined and appropriate
> > > > > profiles
> > > > > are configured for the Personal Communicator user account.
> > > > >
> > > > > HTH.
> > > > >
> > > > >   _____
> > > > >
> > > > > From: cisco-voip-bounces at puck.nether.net
> > > > > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice
> > > > Noob
> > > > > Sent: Friday, February 01, 2008 3:38 PM
> > > > > To: cisco-voip at puck.nether.net
> > > > > Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > > >
> > > > >
> > > > > Inside CUPC I go to file, phone mode and try to select choose
> > > > phone to
> > > > > control it is grayed out and says feature not available.
> > > > >
> > > > >
> > > > > On Feb 1, 2008 3:05 PM, Voice Noob <voicenoob at gmail.com> wrote:
> > > > >
> > > > >
> > > > > I am evaluating CUPS 6.0 currently. I can log into the CUPC client
> > > > but the
> > > > > call control does not work. I can not go into deskphone and all of
> > > > the
> > > > > settings are greyed out. I have went through the configuration
> > > > guides and
> > > > > the troubleshooting guides but I can not make any headway and
> > > > getting this
> > > > > to work. Does anyone have this working that can give me some
> > > > things to
> > > > > try?
> > > > >
> > > > >
> > > > >
> > > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > _______________________________________________
> > > > cisco-voip mailing list
> > > >
> > > >
> > > > cisco-voip at puck.nether.net
> > > >
> > > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
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