[cisco-voip] RE - CUPC 1.2 - Calling using Outlook Contacts Fail
Christopher M. Bomba
cbomba at s4nets.com
Wed Feb 6 08:27:50 EST 2008
You need to create application dial rules.
Go into CallManager and select Call Routing > Dial Rules > Application Dial Rules.
I needed to create one because users don't have the 9 + 1 in front of their contacts.
So I said:
Name - Outlook Dialing 10-Digit
Description - 10 Digit Outlook Dialing
Number Begins With -
Number of Digits - 10
Total Digits to be Removed - 0
Prefix With Pattern - 91
Now when users use their CUPC to click to dial a contact it uses this rule. After you create the rule you need to restart CUPC because it needs to download these rules on start up
Chris
_______________________________________________________________________________________________________
Date: Wed, 6 Feb 2008 11:11:01 +0100
From: <alessandro.bertacco at alice.it>
Subject: [cisco-voip] CUPC 1.2 - Calling using Outlook Contacts Fail
To: <cisco-voip at puck.nether.net>
Message-ID: <FBCMMO01alUohIi6YEF00000a01 at FBCMMO01.fbc.local>
Content-Type: text/plain; charset="iso-8859-1"
Hi all, anyone have problem calling with Cisco Unified Personal Communicator from outlook contact?
I need to manipulate digit before call is sent to CUCM, but i don't know if possible and how.
Anyone can help me?
Regards
Alessandro Bertacco
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