[cisco-voip] RE - CUPC 1.2 - Calling using Outlook Contacts Fail

Christopher M. Bomba cbomba at s4nets.com
Wed Feb 6 08:27:50 EST 2008


You need to create application dial rules.

Go into CallManager and select Call Routing > Dial Rules > Application Dial Rules.

I needed to create one because users don't have the 9 + 1 in front of their contacts.

So I said:

Name - Outlook Dialing 10-Digit
Description - 10 Digit Outlook Dialing
Number Begins With - 
Number of Digits - 10
Total Digits to be Removed - 0  
Prefix With Pattern - 91

Now when users use their CUPC to click to dial a contact it uses this rule.  After you create the rule you need to restart CUPC because it needs to download these rules on start up


Chris
_______________________________________________________________________________________________________
Date: Wed, 6 Feb 2008 11:11:01 +0100
From: <alessandro.bertacco at alice.it>
Subject: [cisco-voip] CUPC 1.2 - Calling using Outlook Contacts Fail
To: <cisco-voip at puck.nether.net>
Message-ID: <FBCMMO01alUohIi6YEF00000a01 at FBCMMO01.fbc.local>
Content-Type: text/plain; charset="iso-8859-1"

Hi all, anyone have problem calling with Cisco Unified Personal Communicator from outlook contact? 
I need to manipulate digit before call is sent to CUCM, but i don't know if possible and how.
 
Anyone can help me?
 
Regards
 
Alessandro Bertacco




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