[cisco-voip] R: RE - CUPC 1.2 - Calling using Outlook Contacts Fail

[Weigand, John V.]

Serious Medicine for the Defense R 

We've had this same issue, and I'm sure it will fix it, but is there any
way to set this dial rule to only apply to CUPC? I don't want it
applying to everything...

 

Thanks.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
alessandro.bertacco at alice.it
Sent: Wednesday, February 06, 2008 11:57 AM
To: cbomba at s4nets.com; cisco-voip at puck.nether.net
Subject: [cisco-voip] R: RE - CUPC 1.2 - Calling using Outlook Contacts
Fail

 

Great! It's work fine, thank you very much Christopher!

 

Best Regards

 

Alessandro Bertacco

 




John V. Weigand
Help Desk Support

Litigation Management, Inc.
300 Allen-Bradley Drive
Suite 200
Mayfield Heights, OH 44124





Tel: 
Fax: 440-484-2009
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email: jvw at medicineforthedefense.com 




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Da: Christopher M. Bomba [mailto:cbomba at s4nets.com]
Inviato: mer 06/02/2008 14.27
A: cisco-voip at puck.nether.net
Cc: alessandro.bertacco at alice.it
Oggetto: RE - CUPC 1.2 - Calling using Outlook Contacts Fail

You need to create application dial rules.

Go into CallManager and select Call Routing > Dial Rules > Application
Dial Rules.

I needed to create one because users don't have the 9 + 1 in front of
their contacts.

So I said:

Name - Outlook Dialing 10-Digit
Description - 10 Digit Outlook Dialing
Number Begins With -
Number of Digits - 10
Total Digits to be Removed - 0 
Prefix With Pattern - 91

Now when users use their CUPC to click to dial a contact it uses this
rule.  After you create the rule you need to restart CUPC because it
needs to download these rules on start up


Chris
________________________________________________________________________
_______________________________
Date: Wed, 6 Feb 2008 11:11:01 +0100
From: <alessandro.bertacco at alice.it>
Subject: [cisco-voip] CUPC 1.2 - Calling using Outlook Contacts Fail
To: <cisco-voip at puck.nether.net>
Message-ID: <FBCMMO01alUohIi6YEF00000a01 at FBCMMO01.fbc.local>
Content-Type: text/plain; charset="iso-8859-1"

Hi all, anyone have problem calling with Cisco Unified Personal
Communicator from outlook contact?
I need to manipulate digit before call is sent to CUCM, but i don't know
if possible and how.

Anyone can help me?

Regards

Alessandro Bertacco
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