[cisco-voip] ultralink wallboard issues - simple fix?

[Miller, Steve]

I am running IPCC 4x with an ultralink wallboard server which is
actually just a PC.  After I patched the server with Microsoft fixes a
couple weeks ago, everything was working fine except ONE field which
tells the supervisor how many calls have bypassed the local helpdesk and
gone onto Intelliteach who is our off-site helpdesk backup group.  The
field is called "IT" - I don't know what that stands for.  If anyone has
any suggestions about ultralink wallboards, please let me know.  I have
no idea.  Thank you!
 

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com 

 

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