[cisco-voip] Historical reporting client Save and Print fromNetwork locations

[Rasim Duric]

Our workaround was to create a virtual windows XP on  VMware. Once the
reports have been generated and saved on the Virtual PC we would use
Robocopy and schedule transferring  data onto network shares for clients
that require these reports.  

 

Rasim Duric

Network Analyst (CCS)

University of Guelph

Guelph, N1G 2W1, ON

519-824-4120x53146

rduric at uoguelph.ca

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan O'Connell
Sent: February-08-08 11:58 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Historical reporting client Save and Print
fromNetwork locations

 

 

Hello,

 

we are using UCCX version 5.X and noticed that when we use the
Historical reporting client we are unable to See network drives or
Network printers. I found out this was because the client installs and
uses a local acccount "CiscoHistrprtusr" on the each PC and this user
has no domain privileges. What is the workaround. Do we simply create an
account with the same name and password on the domain? If so does anyone
know the password for this user or if I can safely reset it without
causing issues?

 

Ryan

 

 

Ryan O'Connell CCIE Voice #13382
Systems Consultant
UNIS LUMIN - Technology Based Business Solutions 

1201 5th Street SW, Suite 202

Calgary, Alberta, T2R 0Y6

IP Phone : 403.410.9272 x290

Tollfree    : 888.475.0432 x290

Mobile     : 403.990.1275

Fax          : 403.355.9949

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