[cisco-voip] Historical reporting client Save and Print fromNetwork locations

[Rasim Duric]

You set  this  up only once and it was very easy. We use it not only as
a repository for the IPCCX historical reports but for the Unity reports
as well. Once it's up and running you don't  worry about security, UPS,
backups etc.  since it's sitting in our data centre. 

 

Rasim Duric

Network Analyst (CCS)

University of Guelph

Guelph, N1G 2W1, ON

519-824-4120x53146

rduric at uoguelph.ca

 

From: Ryan O'Connell [mailto:Roconnell at unislumin.com] 
Sent: February-08-08 12:40 PM
To: Rasim Duric; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Historical reporting client Save and Print
fromNetwork locations

 

Wow,

 

I'm hoping there is an easier workaround?

 

If I created a domain account with the same username would this work?

 

Anyone?

 

 

 

 

Ryan O'Connell CCIE Voice #13382
Systems Consultant
UNIS LUMIN - Technology Based Business Solutions 

1201 5th Street SW, Suite 202

Calgary, Alberta, T2R 0Y6

IP Phone : 403.410.9272 x290

Tollfree    : 888.475.0432 x290

Mobile     : 403.990.1275

Fax          : 403.355.9949

________________________________

From: Rasim Duric [rduric at uoguelph.ca]
Sent: February 8, 2008 10:24 AM
To: Ryan O'Connell; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Historical reporting client Save and Print
fromNetwork locations

Our workaround was to create a virtual windows XP on  VMware. Once the
reports have been generated and saved on the Virtual PC we would use
Robocopy and schedule transferring  data onto network shares for clients
that require these reports.  

 

Rasim Duric

Network Analyst (CCS)

University of Guelph

Guelph, N1G 2W1, ON

519-824-4120x53146

rduric at uoguelph.ca

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan O'Connell
Sent: February-08-08 11:58 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Historical reporting client Save and Print
fromNetwork locations

 

 

Hello,

 

we are using UCCX version 5.X and noticed that when we use the
Historical reporting client we are unable to See network drives or
Network printers. I found out this was because the client installs and
uses a local acccount "CiscoHistrprtusr" on the each PC and this user
has no domain privileges. What is the workaround. Do we simply create an
account with the same name and password on the domain? If so does anyone
know the password for this user or if I can safely reset it without
causing issues?

 

Ryan

 

 

Ryan O'Connell CCIE Voice #13382
Systems Consultant
UNIS LUMIN - Technology Based Business Solutions 

1201 5th Street SW, Suite 202

Calgary, Alberta, T2R 0Y6

IP Phone : 403.410.9272 x290

Tollfree    : 888.475.0432 x290

Mobile     : 403.990.1275

Fax          : 403.355.9949

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