[cisco-voip] Hi there, can't log into CallManager anymore after changing its IP address

[Ian Yap (iayap)]

Hi everyone,
 
I have a CUCM 6.0.1.1000-37 , and I had initially configured to a static
IP Address, and it was working fine.
 
However, I had to change that later on to another static IP address, so
I went first to the Server(menu) to change the IP address, and then I
went to the CUCM CLI and used set network eth0 to change the IP, and
rebooted the machine.
 
But now, I can't log into the web administration UI. There is no error
message when I click "Login" and the page just refreshes. I suspect
there is a database problem. So I went to the CLI and I tried to do "run
sql select * from device" and I get the error message :
 
"  Failed to get Connection.Connector(NOT CONNECTED:
Driver=com.informix.jdbc.IfxDriver;)   "
 
Next, I did "utils service list" and I see :
 
Requesting service status, please wait...
System NTP [STARTED]
System SSH [STARTED]
Service Manager is running
Getting list of all services
>> Return code = 0
A Cisco DB[STOPPED]  Component is not running
A Cisco DB Replicator[STARTED]
Cisco AMC Service[STOPPED]  Component is not running
Cisco AXL Web Service[STARTED]
Cisco Bulk Provisioning Service[STARTED]
Cisco CAR Scheduler[STARTED]
Cisco CAR Web Service[STARTED]
Cisco CDP[STARTED]
Cisco CDP Agent[STARTED]
Cisco CDR Agent[STOPPED]  Component is not running
Cisco CDR Repository Manager[STOPPED]  Component is not running
Cisco CTIManager[STARTED]
Cisco CTL Provider[STARTED]
Cisco CallManager[STOPPED]  Component is not running
Cisco CallManager Admin[STARTED]
Cisco CallManager Attendant Console Server[STARTED]
Cisco CallManager Cisco IP Phone Services[STARTED]
Cisco CallManager Personal Directory[STARTED]
Cisco CallManager SNMP Service[STARTED]
Cisco CallManager Serviceability[STARTED]
Cisco CallManager Serviceability RTMT[STARTED]
Cisco Certificate Authority Proxy Function[STARTED]
Cisco Certificate Expiry Monitor[STARTED]
Cisco DHCP Monitor Service[STARTED]
Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]
Cisco Database Layer Monitor[STARTED]
Cisco Dialed Number Analyzer[STARTED]
Cisco DirSync[STARTED]
Cisco Electronic Notification[STARTED]
Cisco Extended Functions[STARTED]
Cisco Extension Mobility[STARTED]
Cisco Extension Mobility Application[STARTED]
Cisco IP Manager Assistant[STARTED]
Cisco IP Voice Media Streaming App[STARTED]
Cisco License Manager[STARTED]
Cisco Log Partition Monitoring Tool[STARTED]
Cisco Messaging Interface[STARTED]
Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter Servlet[STARTED]
Cisco SOAP - CDRonDemand Service[STARTED]
Cisco Serviceability Reporter[STARTED]
Cisco Syslog Agent[STARTED]
Cisco TAPS Service[STARTED]
Cisco Tftp[STARTED]
Cisco Tomcat[STARTED]
Cisco Tomcat Stats Servlet[STARTED]
Cisco Trace Collection Service[STARTED]
Cisco Trace Collection Servlet[STARTED]
Cisco Unified Mobile Voice Access Service[STARTED]
Cisco WebDialer Web Service[STARTED]
Host Resources Agent[STARTED]
MIB2 Agent[STARTED]
Native Agent Adapter[STARTED]
SNMP Master Agent[STARTED]
SOAP -Log Collection APIs[STARTED]
SOAP -Performance Monitoring APIs[STARTED]
SOAP -Real-Time Service APIs[STARTED]
System Application Agent[STARTED]
Primary Node =true

Can someone tell me how I can fix this issue? It looks like I might have
to modify the CallManager database directly
 
 
Thanks

Ian S. Yap

 

 
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