[cisco-voip] Tac Guys...... CM 4.1 and headset hookswitch control

[Scott Voll]

So We just bought a 7965 and the jabra HHC device.  I have it all connected
and can't get it working.

So I read that I need firmware 8.3.3, so I load 8.3.3sr2S.  So that
requirement is fullfilled.

So I get a hold of my SE and he throws me a bone and lets me know I need to
enable it on the Phone config page.  I'm running CM 4.1.3sr5d.  It is not
there unless it's called something else.  (I've also looked through the
service parameters and enterprise parameters with no avail) The doc's my SE
had referred to 6.x i believe.  He also included that I should be able to
see this on the phone under setting --> Device config --> media config -->
11 headset hookswitch control and it IS set to disable.  I unlock the phone
and it does not give me an option to enable.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7975g/firmware/8_3_3_sr2/english/release/notes/75833sr2.html#wp136125

my understanding is that 4.1.3 is supported.  Can someone on the tac side
throw me another bone?

TIA

Scott
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