[cisco-voip] Tac Guys...... CM 4.1 and headset hookswitch control

[Scott Voll]

That was my thinking also ;->

Scott

On Feb 13, 2008 9:20 AM, Ryan Ratliff <rratliff at cisco.com> wrote:

> Well after further digging I can see the option is present in 4.2(3)ES53.
>
> Let me find a 4.1 server to check on.  I'd hope that any server where you
> could add a 7965 phone would have the option.
>
>  -Ryan
>
>  On Feb 13, 2008, at 12:11 PM, Scott Voll wrote:
>
> So is Jabra marketing wrong?
>
> http://www.jabra.com/sites/Jabra/GNImages/Campaigns/Cisco/HHC_FAQ_2901.pdf
>
> Scott
>
> On Feb 13, 2008 9:03 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
>
> > The 4.1(3) support is for the 8.3(3) phone loads.  Currently it looks
> > like 6.1 is the only CUCM version which lets you toggle this feature.
> >  -Ryan
> >
> >   On Feb 13, 2008, at 11:32 AM, Scott Voll wrote:
> >
> > So We just bought a 7965 and the jabra HHC device.  I have it all
> > connected and can't get it working.
> >
> > So I read that I need firmware 8.3.3, so I load 8.3.3sr2S.  So that
> > requirement is fullfilled.
> >
> > So I get a hold of my SE and he throws me a bone and lets me know I need
> > to enable it on the Phone config page.  I'm running CM 4.1.3sr5d.  It is
> > not there unless it's called something else.  (I've also looked through the
> > service parameters and enterprise parameters with no avail) The doc's my SE
> > had referred to 6.x i believe.  He also included that I should be able
> > to see this on the phone under setting --> Device config --> media config
> > --> 11 headset hookswitch control and it IS set to disable.  I unlock the
> > phone and it does not give me an option to enable.
> >
> >
> > http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7975g/firmware/8_3_3_sr2/english/release/notes/75833sr2.html#wp136125
> >
> > my understanding is that 4.1.3 is supported.  Can someone on the tac
> > side throw me another bone?
> >
> > TIA
> >
> > Scott
> > _______________________________________________
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> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
>
>
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