[cisco-voip] Emergency Responder - System Restore

[Ed Leatherman]

Hello all,

We are trying to get a CER and callmanager 5.1 set up in our lab to test our
upgrade procedure to get to CER 2.0. When I first setup CER it was at v1.2,
and we were installing CCM 3.4. Since then we have just upgraded CER with
patches from CCO as we upgraded callmanager, now on CER1.3(2)/CCM5.1.3

So i have CER 1.2 installation media, and it won't let me finish install
without a supported version of CCM (not 5.1) to point it at. I can't upgrade
to the 1.3.2 version that supports CCM 5.1 without getting the 1.2 to finish
installing. Any ideas? This was an oversight on my part, at the moment the
only way i'd be able to restore our CER system would be to setup a temp CCM
4 server to get the app installed before we could get it connected to 5.1.

Going to explore the PUT tool and see if I can order 1.3.2 discs, although
at this point my software subscription is for CER 1.3 and i'm not sure i'll
be able to order an old version. Was hoping maybe someone knew a trick to
just get it to finish installation.


-- 
Ed Leatherman
Senior Voice Engineer
West Virginia University
Telecommunications and Network Operations
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