[cisco-voip] MOH not working between clusters

[Eric Pedersen]

According to the ucm 5.x srnd, multicast MoH is not supported across an
intercluster trunk.  Check out:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/5x/50moh.html

 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dana Tong (AU)
Sent: February 14, 2008 19:05
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] MOH not working between clusters

 

Hi everyone,

 

I have a problem with Music on Hold between two CM clusters. One cluster
is running CM4 and the other UCM5.1.3.1000-12.

Music on Hold out to the PSTN works fine but not between the two
clusters.  Phones in the UCM5 cluster hear MOH ok also. 

 

Testing shows that the remote addresses change to the multicast MOH
address but only silence is heard. 

 

Does anyone have any tips to look for with MOH over an intercluster
trunk?

 

Cheers

D

 

 

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