[cisco-voip] CUPS 6.0 and UCCM 6.1

[Nick]

When you say you removed the user do you mean deleted the user from Call
manager and then re added it?

On 18/02/2008, Voice Noob <voicenoob at gmail.com> wrote:
>
> I had the same problem. I removed the user from cupc  then added them back
> in.
>
> On Feb 18, 2008 11:38 AM, Nick <csvoip at googlemail.com> wrote:
>
> > I'm also having trouble trying to configure CUPS 6 with CUCM 6.1 and
> > CUPC 1.2, on the CUPC server health, i am showing
> >
> > Logon server - connected primary
> > Phone configuration (TFTP) - download failed
> > I have Presence showing as Failed to Connect - Invalid Credentials
> > Desk Phone - not active
> > Softphone - not active
> > LDAP - Successful (I can search for users in AD fine.)
> >
> > I do not have a deskphone configured at the moment only the DN in CUPC,
> > does this matter?
> >
> > The incoming ACL's were set as the IP addresses of Publisher and
> > Subscriber but I deleted these and added one as all, now when I restart
> > CUPC, I can see the Presence trying to connect but I still get Failed to
> > connect - Invalid Credentials
> >
> > any help or suggestions would be greatly appreciated.
> >
> >   On 04/02/2008, Voice Noob <voicenoob at gmail.com> wrote:
> >
> > >  Thanks for everyones help with this. it ended up being the inbound
> > > ACL for the presense problem where I could not chnage my status to
> > > availible. Then the call controll portion ended up being changing the
> > > publisher name to the IP address. Thanks for everyones help with this.
> > >
> > > On Feb 3, 2008 11:06 AM, Voice Noob <voicenoob at gmail.com> wrote:
> > >
> > > > Under file>preferences in CUPC in the perfered phone I just have the
> > > > ext of the phone. should I put something diffrent in the field?
> > > >
> > > >
> > > > On Feb 3, 2008 11:01 AM, Voice Noob <voicenoob at gmail.com> wrote:
> > > >
> > > > > Yes I am AD integrated. I changed the port number and still no
> > > > > change. I did not have the inbound ACL and when I changed that I was able to
> > > > > change my stats to available which I was not able to do before but I am
> > > > > still not able to choose my desk phone. It still says feature not available.
> > > > >
> > > > >
> > > > >
> > > > > On Feb 2, 2008 4:10 AM, <Motivator77 at gmx.de> wrote:
> > > > >
> > > > > > Hi,
> > > > > >
> > > > > > did you configer the inbound ACL in Presence? Does it include
> > > > > > the IP address of your PC where CUPC is running?
> > > > > >
> > > > > >
> > > > > > HTH
> > > > > >
> > > > > >
> > > > > > -------- Original-Nachricht --------
> > > > > > > Datum: Fri, 1 Feb 2008 17:11:26 -0600
> > > > > > > Von: "Bill Talley" <billt at aos5.com>
> > > > > > > An: "Voice Noob" <voicenoob at gmail.com>
> > > > > > > CC: cisco-voip at puck.nether.net
> > > > > > > Betreff: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > > > >
> > > > > > > You're AD integrated?  If so, if UCM LDAP authentication is
> > > > > > set to use
> > > > > > > port
> > > > > > > 389, change it to 3268.  This queries the GC and provides a
> > > > > > faster
> > > > > > > response.
> > > > > > > Otherwise you might encounter a timeout issue and CTI
> > > > > > authentication
> > > > > > > fails.
> > > > > > >
> > > > > > >   _____
> > > > > > >
> > > > > > > From: Voice Noob [mailto:voicenoob at gmail.com]
> > > > > > > Sent: Friday, February 01, 2008 4:52 PM
> > > > > > > To: Bill Talley
> > > > > > > Cc: cisco-voip at puck.nether.net
> > > > > > > Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > > > > >
> > > > > > >
> > > > > > > Yes on Sip trunk. Red is Presense = Failed to connect Invalid
> > > > > > Credentials.
> > > > > > > Desk Phone = Disconnecting (pending retry).
> > > > > > >
> > > > > > > Only thing in troubleshooter is a certificate for exchange
> > > > > > notification.
> > > > > > >
> > > > > > > On Feb 1, 2008 4:46 PM, Bill Talley <billt at aos5.com> wrote:
> > > > > > >
> > > > > > >
> > > > > > > Do you have the SIP trunk configured between UCM and CUPS?
> > > > > > >
> > > > > > > In CUPC, under help>>>show server health,  are there any red ?
> > > > > > >
> > > > > > >   _____
> > > > > > >
> > > > > > > From: Voice Noob [mailto:voicenoob at gmail.com]
> > > > > > > Sent: Friday, February 01, 2008 4:38 PM
> > > > > > > To: Bill Talley
> > > > > > > Cc: cisco-voip at puck.nether.net
> > > > > > >
> > > > > > > Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > > > > >
> > > > > > >
> > > > > > > Here is a screen print of the user setting page. I have
> > > > > > everything
> > > > > > > associated in CUCM.
> > > > > > >
> > > > > > >
> > > > > > > On Feb 1, 2008 3:54 PM, Bill Talley <billt at aos5.com> wrote:
> > > > > > >
> > > > > > >
> > > > > > > Ensure the DN on the phone in UCM is associated to the user
> > > > > > and under the
> > > > > > > user account that the user is associated to the phone, has a
> > > > > > primary
> > > > > > > extension configured and it assigned to the Standard CTI
> > > > > > Enabled group.
> > > > > > >
> > > > > > > Also, in CUPS ensure the primary device is defined and
> > > > > > appropriate
> > > > > > > profiles
> > > > > > > are configured for the Personal Communicator user account.
> > > > > > >
> > > > > > > HTH.
> > > > > > >
> > > > > > >   _____
> > > > > > >
> > > > > > > From: cisco-voip-bounces at puck.nether.net
> > > > > > > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice
> > > > > > Noob
> > > > > > > Sent: Friday, February 01, 2008 3:38 PM
> > > > > > > To: cisco-voip at puck.nether.net
> > > > > > > Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > > > > >
> > > > > > >
> > > > > > > Inside CUPC I go to file, phone mode and try to select choose
> > > > > > phone to
> > > > > > > control it is grayed out and says feature not available.
> > > > > > >
> > > > > > >
> > > > > > > On Feb 1, 2008 3:05 PM, Voice Noob <voicenoob at gmail.com>
> > > > > > wrote:
> > > > > > >
> > > > > > >
> > > > > > > I am evaluating CUPS 6.0 currently. I can log into the CUPC
> > > > > > client but the
> > > > > > > call control does not work. I can not go into deskphone and
> > > > > > all of the
> > > > > > > settings are greyed out. I have went through the configuration
> > > > > > guides and
> > > > > > > the troubleshooting guides but I can not make any headway and
> > > > > > getting this
> > > > > > > to work. Does anyone have this working that can give me some
> > > > > > things to
> > > > > > > try?
> > > > > > >
> > > > > > >
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> > >
> > >
> > >
> > > _______________________________________________
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> > > cisco-voip at puck.nether.net
> > >
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> > >
> > >
> > >
> >
> >
>
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