[cisco-voip] CUPS 6.0 and UCCM 6.1

Tue Feb 19 10:15:10 EST 2008

I removed the capabilities in CUCM. Then restarted the directory syn service
on CUPS. Verified the user did not show up in CUPS. Then added the
capabilities back and restarted the service again.

On Feb 19, 2008 7:39 AM, Nick <csvoip at googlemail.com> wrote:

> When you say you removed the user do you mean deleted the user from Call
> manager and then re added it?
>
>
> On 18/02/2008, Voice Noob <voicenoob at gmail.com> wrote:
> >
> > I had the same problem. I removed the user from cupc  then added them
> > back in.
> >
> > On Feb 18, 2008 11:38 AM, Nick <csvoip at googlemail.com> wrote:
> >
> > > I'm also having trouble trying to configure CUPS 6 with CUCM 6.1 and
> > > CUPC 1.2, on the CUPC server health, i am showing
> > >
> > > Logon server - connected primary
> > > Phone configuration (TFTP) - download failed
> > > I have Presence showing as Failed to Connect - Invalid Credentials
> > > Desk Phone - not active
> > > Softphone - not active
> > > LDAP - Successful (I can search for users in AD fine.)
> > >
> > > I do not have a deskphone configured at the moment only the DN in
> > > CUPC, does this matter?
> > >
> > > The incoming ACL's were set as the IP addresses of Publisher and
> > > Subscriber but I deleted these and added one as all, now when I restart
> > > CUPC, I can see the Presence trying to connect but I still get Failed to
> > > connect - Invalid Credentials
> > >
> > > any help or suggestions would be greatly appreciated.
> > >
> > >   On 04/02/2008, Voice Noob <voicenoob at gmail.com> wrote:
> > >
> > > >  Thanks for everyones help with this. it ended up being the inbound
> > > > ACL for the presense problem where I could not chnage my status to
> > > > availible. Then the call controll portion ended up being changing the
> > > > publisher name to the IP address. Thanks for everyones help with this.
> > > >
> > > > On Feb 3, 2008 11:06 AM, Voice Noob <voicenoob at gmail.com> wrote:
> > > >
> > > > > Under file>preferences in CUPC in the perfered phone I just have
> > > > > the ext of the phone. should I put something diffrent in the field?
> > > > >
> > > > >
> > > > > On Feb 3, 2008 11:01 AM, Voice Noob <voicenoob at gmail.com> wrote:
> > > > >
> > > > > > Yes I am AD integrated. I changed the port number and still no
> > > > > > change. I did not have the inbound ACL and when I changed that I was able to
> > > > > > change my stats to available which I was not able to do before but I am
> > > > > > still not able to choose my desk phone. It still says feature not available.
> > > > > >
> > > > > >
> > > > > >
> > > > > > On Feb 2, 2008 4:10 AM, <Motivator77 at gmx.de> wrote:
> > > > > >
> > > > > > > Hi,
> > > > > > >
> > > > > > > did you configer the inbound ACL in Presence? Does it include
> > > > > > > the IP address of your PC where CUPC is running?
> > > > > > >
> > > > > > >
> > > > > > > HTH
> > > > > > >
> > > > > > >
> > > > > > > -------- Original-Nachricht --------
> > > > > > > > Datum: Fri, 1 Feb 2008 17:11:26 -0600
> > > > > > > > Von: "Bill Talley" <billt at aos5.com>
> > > > > > > > An: "Voice Noob" <voicenoob at gmail.com>
> > > > > > > > CC: cisco-voip at puck.nether.net
> > > > > > > > Betreff: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > > > > >
> > > > > > > > You're AD integrated?  If so, if UCM LDAP authentication is
> > > > > > > set to use
> > > > > > > > port
> > > > > > > > 389, change it to 3268.  This queries the GC and provides a
> > > > > > > faster
> > > > > > > > response.
> > > > > > > > Otherwise you might encounter a timeout issue and CTI
> > > > > > > authentication
> > > > > > > > fails.
> > > > > > > >
> > > > > > > >   _____
> > > > > > > >
> > > > > > > > From: Voice Noob [mailto:voicenoob at gmail.com]
> > > > > > > > Sent: Friday, February 01, 2008 4:52 PM
> > > > > > > > To: Bill Talley
> > > > > > > > Cc: cisco-voip at puck.nether.net
> > > > > > > > Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > > > > > >
> > > > > > > >
> > > > > > > > Yes on Sip trunk. Red is Presense = Failed to connect
> > > > > > > Invalid Credentials.
> > > > > > > > Desk Phone = Disconnecting (pending retry).
> > > > > > > >
> > > > > > > > Only thing in troubleshooter is a certificate for exchange
> > > > > > > notification.
> > > > > > > >
> > > > > > > > On Feb 1, 2008 4:46 PM, Bill Talley <billt at aos5.com> wrote:
> > > > > > > >
> > > > > > > >
> > > > > > > > Do you have the SIP trunk configured between UCM and CUPS?
> > > > > > > >
> > > > > > > > In CUPC, under help>>>show server health,  are there any red
> > > > > > > ?
> > > > > > > >
> > > > > > > >   _____
> > > > > > > >
> > > > > > > > From: Voice Noob [mailto:voicenoob at gmail.com]
> > > > > > > > Sent: Friday, February 01, 2008 4:38 PM
> > > > > > > > To: Bill Talley
> > > > > > > > Cc: cisco-voip at puck.nether.net
> > > > > > > >
> > > > > > > > Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > > > > > >
> > > > > > > >
> > > > > > > > Here is a screen print of the user setting page. I have
> > > > > > > everything
> > > > > > > > associated in CUCM.
> > > > > > > >
> > > > > > > >
> > > > > > > > On Feb 1, 2008 3:54 PM, Bill Talley <billt at aos5.com> wrote:
> > > > > > > >
> > > > > > > >
> > > > > > > > Ensure the DN on the phone in UCM is associated to the user
> > > > > > > and under the
> > > > > > > > user account that the user is associated to the phone, has a
> > > > > > > primary
> > > > > > > > extension configured and it assigned to the Standard CTI
> > > > > > > Enabled group.
> > > > > > > >
> > > > > > > > Also, in CUPS ensure the primary device is defined and
> > > > > > > appropriate
> > > > > > > > profiles
> > > > > > > > are configured for the Personal Communicator user account.
> > > > > > > >
> > > > > > > > HTH.
> > > > > > > >
> > > > > > > >   _____
> > > > > > > >
> > > > > > > > From: cisco-voip-bounces at puck.nether.net
> > > > > > > > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
> > > > > > > Voice Noob
> > > > > > > > Sent: Friday, February 01, 2008 3:38 PM
> > > > > > > > To: cisco-voip at puck.nether.net
> > > > > > > > Subject: Re: [cisco-voip] CUPS 6.0 and UCCM 6.1
> > > > > > > >
> > > > > > > >
> > > > > > > > Inside CUPC I go to file, phone mode and try to select
> > > > > > > choose phone to
> > > > > > > > control it is grayed out and says feature not available.
> > > > > > > >
> > > > > > > >
> > > > > > > > On Feb 1, 2008 3:05 PM, Voice Noob <voicenoob at gmail.com>
> > > > > > > wrote:
> > > > > > > >
> > > > > > > >
> > > > > > > > I am evaluating CUPS 6.0 currently. I can log into the CUPC
> > > > > > > client but the
> > > > > > > > call control does not work. I can not go into deskphone and
> > > > > > > all of the
> > > > > > > > settings are greyed out. I have went through the
> > > > > > > configuration guides and
> > > > > > > > the troubleshooting guides but I can not make any headway
> > > > > > > and getting this
> > > > > > > > to work. Does anyone have this working that can give me some
> > > > > > > things to
> > > > > > > > try?
> > > > > > > >
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> > > >
> > > > _______________________________________________
> > > > cisco-voip mailing list
> > > > cisco-voip at puck.nether.net
> > > >
> > > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > > >
> > > >
> > > >
> > >
> > >
> >
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