[cisco-voip] Error Deleting Unity Subscribers

Sam Hall SamHall at wiseman-dairies.co.uk
Fri Feb 22 11:53:44 EST 2008


Hi 

Following on from the thread below, there is a Cisco Technote for this:

http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a0080908569.shtml

I followed the link and couldnt get this working, I ticked the "Use NWI 
for message notification" box, saved it, tried to delete, nothing, then 
unticked it, saved, tried to delete, to no avail....

Turns out the mail server this account was linked to had been 
decomissioned and therefore Unity was looking for that server.  I used the 
DOHPROPTEST application to change the users mailbox to point to a valid 
server, saved it, then I had to refresh the NWI status, after that I was 
able to delete the account...

Just in case someone else gets the same problem :-)

Thanks



Sam
----
Sam Hall
Robert Wiseman & Sons
Ext: 6655
Tel: +44 (0)1355 270655
samhall at wiseman-dairies.co.uk
www.wiseman-dairies.co.uk
159 Glasgow Road, East Kilbride, Glasgow, G74 4PA








n68851 at hotmail 

Jan 19, 2007, 10:23 AM 

Post #1 of 5 (245 views) 
Permalink 


Error Deleting Unity Subscribers Remove Highlighting 


Hi, 

Has anyone seen this error message before when attempting to delete a 
Unity 
subscriber? 

Delete failed 0x80043307 (E_NOTIFIER_USER_NOT_MONITORED). 

I can't seem to turn up anything pertinent on CCO. 

Thanks, 
Bryan 

_________________________________________________________________ 
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Scott.Voll at wesd 

Jan 19, 2007, 10:47 AM 

Post #2 of 5 (239 views) 
Permalink 


Re: Error Deleting Unity Subscribers Remove Highlighting [In reply to] 


Have you tried to delete from bulk subscriber delete(or whatever it's 
called)? 

Scott 

-----Original Message----- 
From: cisco-voip-bounces[at]puck.nether.net 
[mailto:cisco-voip-bounces[at]puck.nether.net] On Behalf Of Bryan Nowak 
Sent: Friday, January 19, 2007 10:24 AM 
To: cisco-voip[at]puck.nether.net 
Subject: [cisco-voip] Error Deleting Unity Subscribers 

Hi, 

Has anyone seen this error message before when attempting to delete a 
Unity 
subscriber? 

Delete failed 0x80043307 (E_NOTIFIER_USER_NOT_MONITORED). 

I can't seem to turn up anything pertinent on CCO. 

Thanks, 
Bryan 

_________________________________________________________________ 
Search for grocery stores. Find gratitude. Turn a simple search into 
something more. 
http://click4thecause.live.com/search/charity/default.aspx?source=hmemta 
gline_gratitude&FORM=WLMTAG 

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n68851 at hotmail 

Jan 19, 2007, 10:48 AM 

Post #3 of 5 (241 views) 
Permalink 


Re: Error Deleting Unity Subscribers Remove Highlighting [In reply to] 


Yes, and that works ok. The delete function in SA worked once before, 
though. 


>From: "Voll, Scott" <Scott.Voll[at]wesd.org> 
>To: "Bryan Nowak" <n68851[at]hotmail.com> 
>CC: "cisco-voip[at]puck-nether.net" <cisco-voip[at]puck.nether.net> 
>Subject: RE: [cisco-voip] Error Deleting Unity Subscribers 
>Date: Fri, 19 Jan 2007 10:47:24 -0800 
> 
>Have you tried to delete from bulk subscriber delete(or whatever it's 
>called)? 
> 
>Scott 
> 
>-----Original Message----- 
>From: cisco-voip-bounces[at]puck.nether.net 
>[mailto:cisco-voip-bounces[at]puck.nether.net] On Behalf Of Bryan Nowak 
>Sent: Friday, January 19, 2007 10:24 AM 
>To: cisco-voip[at]puck.nether.net 
>Subject: [cisco-voip] Error Deleting Unity Subscribers 
> 
>Hi, 
> 
>Has anyone seen this error message before when attempting to delete a 
>Unity 
>subscriber? 
> 
>Delete failed 0x80043307 (E_NOTIFIER_USER_NOT_MONITORED). 
> 
>I can't seem to turn up anything pertinent on CCO. 
> 
>Thanks, 
>Bryan 
> 
>_________________________________________________________________ 
>Search for grocery stores. Find gratitude. Turn a simple search into 
>something more. 
>http://click4thecause.live.com/search/charity/default.aspx?source=hmemta 
>gline_gratitude&FORM=WLMTAG 
> 
>_______________________________________________ 
>cisco-voip mailing list 
>cisco-voip[at]puck.nether.net 
>https://puck.nether.net/mailman/listinfo/cisco-voip 

_________________________________________________________________ 
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Scott.Voll at wesd 

Jan 19, 2007, 10:50 AM 

Post #4 of 5 (245 views) 
Permalink 


Re: Error Deleting Unity Subscribers Remove Highlighting [In reply to] 


Is it happening on all subscibers or just one or two? 

Scott 

-----Original Message----- 
From: Bryan Nowak [mailto:n68851[at]hotmail.com] 
Sent: Friday, January 19, 2007 10:49 AM 
To: Voll, Scott 
Cc: cisco-voip[at]puck.nether.net 
Subject: RE: [cisco-voip] Error Deleting Unity Subscribers 

Yes, and that works ok. The delete function in SA worked once before, 
though. 


>From: "Voll, Scott" <Scott.Voll[at]wesd.org> 
>To: "Bryan Nowak" <n68851[at]hotmail.com> 
>CC: "cisco-voip[at]puck-nether.net" <cisco-voip[at]puck.nether.net> 
>Subject: RE: [cisco-voip] Error Deleting Unity Subscribers 
>Date: Fri, 19 Jan 2007 10:47:24 -0800 
> 
>Have you tried to delete from bulk subscriber delete(or whatever it's 
>called)? 
> 
>Scott 
> 
>-----Original Message----- 
>From: cisco-voip-bounces[at]puck.nether.net 
>[mailto:cisco-voip-bounces[at]puck.nether.net] On Behalf Of Bryan Nowak 
>Sent: Friday, January 19, 2007 10:24 AM 
>To: cisco-voip[at]puck.nether.net 
>Subject: [cisco-voip] Error Deleting Unity Subscribers 
> 
>Hi, 
> 
>Has anyone seen this error message before when attempting to delete a 
>Unity 
>subscriber? 
> 
>Delete failed 0x80043307 (E_NOTIFIER_USER_NOT_MONITORED). 
> 
>I can't seem to turn up anything pertinent on CCO. 
> 
>Thanks, 
>Bryan 
> 
>_________________________________________________________________ 
>Search for grocery stores. Find gratitude. Turn a simple search into 
>something more. 
>http://click4thecause.live.com/search/charity/default.aspx?source=hmemt 
a 
>gline_gratitude&FORM=WLMTAG 
> 
>_______________________________________________ 
>cisco-voip mailing list 
>cisco-voip[at]puck.nether.net 
>https://puck.nether.net/mailman/listinfo/cisco-voip 

_________________________________________________________________ 
Invite your Hotmail contacts to join your friends list with Windows Live 

Spaces 
http://clk.atdmt.com/MSN/go/msnnkwsp0070000001msn/direct/01/?href=http:/ 
/spaces.live.com/spacesapi.aspx?wx_action=create&wx_url=/friends.aspx&mk 
t=en-us 


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n68851 at hotmail 

Jan 19, 2007, 11:02 AM 

Post #5 of 5 (258 views) 
Permalink 


Re: Error Deleting Unity Subscribers Remove Highlighting [In reply to] 


It's happening on all that I try. But I just received this workaround from 

a friend: 

To delete the subscriber, open the subscriber's Messages page in the SA. 
Check the "Use MWI for message notifications" box and save the page. 
Click the Delete icon to delete the subscriber. 

Seems strange to me, but it works. After making the change and saving it, 
the subscriber was deleted. 


>From: "Voll, Scott" <Scott.Voll[at]wesd.org> 
>To: "Bryan Nowak" <n68851[at]hotmail.com> 
>CC: <cisco-voip[at]puck.nether.net> 
>Subject: RE: [cisco-voip] Error Deleting Unity Subscribers 
>Date: Fri, 19 Jan 2007 10:50:26 -0800 
> 
>Is it happening on all subscibers or just one or two? 
> 
>Scott 
> 
>-----Original Message----- 
>From: Bryan Nowak [mailto:n68851[at]hotmail.com] 
>Sent: Friday, January 19, 2007 10:49 AM 
>To: Voll, Scott 
>Cc: cisco-voip[at]puck.nether.net 
>Subject: RE: [cisco-voip] Error Deleting Unity Subscribers 
> 
>Yes, and that works ok. The delete function in SA worked once before, 
>though. 
> 
> 
> >From: "Voll, Scott" <Scott.Voll[at]wesd.org> 
> >To: "Bryan Nowak" <n68851[at]hotmail.com> 
> >CC: "cisco-voip[at]puck-nether.net" <cisco-voip[at]puck.nether.net> 
> >Subject: RE: [cisco-voip] Error Deleting Unity Subscribers 
> >Date: Fri, 19 Jan 2007 10:47:24 -0800 
> > 
> >Have you tried to delete from bulk subscriber delete(or whatever it's 
> >called)? 
> > 
> >Scott 
> > 
> >-----Original Message----- 
> >From: cisco-voip-bounces[at]puck.nether.net 
> >[mailto:cisco-voip-bounces[at]puck.nether.net] On Behalf Of Bryan Nowak 

> >Sent: Friday, January 19, 2007 10:24 AM 
> >To: cisco-voip[at]puck.nether.net 
> >Subject: [cisco-voip] Error Deleting Unity Subscribers 
> > 
> >Hi, 
> > 
> >Has anyone seen this error message before when attempting to delete a 
> >Unity 
> >subscriber? 
> > 
> >Delete failed 0x80043307 (E_NOTIFIER_USER_NOT_MONITORED). 
> > 
> >I can't seem to turn up anything pertinent on CCO. 
> > 
> >Thanks, 
> >Bryan 
> > 
> >_________________________________________________________________ 
> >Search for grocery stores. Find gratitude. Turn a simple search into 
> >something more. 
> >http://click4thecause.live.com/search/charity/default.aspx?source=hmemt 

>a 
> >gline_gratitude&FORM=WLMTAG 
> > 
> >_______________________________________________ 
> >cisco-voip mailing list 
> >cisco-voip[at]puck.nether.net 
> >https://puck.nether.net/mailman/listinfo/cisco-voip 
> 
>_________________________________________________________________ 
>Invite your Hotmail contacts to join your friends list with Windows Live 
> 
>Spaces 
>http://clk.atdmt.com/MSN/go/msnnkwsp0070000001msn/direct/01/?href=http:/ 
>/spaces.live.com/spacesapi.aspx?wx_action=create&wx_url=/friends.aspx&mk 
>t=en-us 
> 

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