[cisco-voip] Call Park Monitoring

[Voice Noob]

Looks like you "should" have kept CME. They are two diffrent systems aimed
at two diffrent markets.

Directed call park is something that has been added to 6.x but I have not
implemented it.

On Fri, Feb 22, 2008 at 2:41 PM, Jeff Mottishaw <mottie at gmail.com> wrote:

> Yes I agree that she "should" be using the Attendant Console; however,
> she wants full functionality on her phone without having to worry
> about her computer, so that's what I need to implement.
>
> On Fri, Feb 22, 2008 at 12:35 PM, Vince Loschiavo
> <VLoschiavo at data-corporation.com> wrote:
> > hmmm....
> >
> > You are talking about "Directed call park"...
> >
> > Not sure how to set that up in CCM6.x, but the proper way to monitor
> parked calls or any call for that matter (for the receptionist or power
> users) is through the Attendant Console.
> >
> >
> > ____________________________________________________________
> > Vincent Loschiavo
> > Cisco Practice Director
> > Datacorp
> > 18503 Pines Blvd
> > Suite 213
> > Pembroke Pines, FL, 33029
> >
> > "Cisco Advanced Unified Communications Partner"
> > Cell Phone:       786-282-1164
> > Office Phone:    954-671-5669
> > Office Main:      305-594-6933
> > ____________________________________________________________
> >
> >
> >
> >
> >
> >
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] On Behalf Of Jeff Mottishaw
> > Sent: Friday, February 22, 2008 3:25 PM
> > To: cisco-voip at puck.nether.net
> > Subject: [cisco-voip] Call Park Monitoring
> >
> > We have just migrated from CME to UCM6.0 and I need some configuration
> assistance. In CME we used the "park-slot" option, which allowed the
> receptionist to monitor parked calls on her 7960/7914 and see where calls
> are being parked.
> >
> > Can someone please help me duplicate this functionality in UCM6? In the
> release notes for CallManager I found the info below, which appears to tell
> me that it is a possibility.
> >
> > The Call Park feature allows users to park a call to a specific park
> slot. Users now also can have a busy-lamp-field (BLF) and speed-dial button
> that tells them whether or not the park slot is available. The feature is
> easily invoked by performing a transfer to the park slot.
> >
> > Thanks in advance.
> >
> > jeff
> > _______________________________________________
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> >
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