[cisco-voip] Call Park Monitoring

[Jeff Mottishaw]

Yes I agree that she "should" be using the Attendant Console; however,
she wants full functionality on her phone without having to worry
about her computer, so that's what I need to implement.

On Fri, Feb 22, 2008 at 12:35 PM, Vince Loschiavo
<VLoschiavo at data-corporation.com> wrote:
> hmmm....
>
> You are talking about "Directed call park"...
>
> Not sure how to set that up in CCM6.x, but the proper way to monitor parked calls or any call for that matter (for the receptionist or power users) is through the Attendant Console.
>
>
> ____________________________________________________________
> Vincent Loschiavo
> Cisco Practice Director
> Datacorp
> 18503 Pines Blvd
> Suite 213
> Pembroke Pines, FL, 33029
>
> "Cisco Advanced Unified Communications Partner"
> Cell Phone:       786-282-1164
> Office Phone:    954-671-5669
> Office Main:      305-594-6933
> ____________________________________________________________
>
>
>
>
>
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jeff Mottishaw
> Sent: Friday, February 22, 2008 3:25 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Call Park Monitoring
>
> We have just migrated from CME to UCM6.0 and I need some configuration assistance. In CME we used the "park-slot" option, which allowed the receptionist to monitor parked calls on her 7960/7914 and see where calls are being parked.
>
> Can someone please help me duplicate this functionality in UCM6? In the release notes for CallManager I found the info below, which appears to tell me that it is a possibility.
>
> The Call Park feature allows users to park a call to a specific park slot. Users now also can have a busy-lamp-field (BLF) and speed-dial button that tells them whether or not the park slot is available. The feature is easily invoked by performing a transfer to the park slot.
>
> Thanks in advance.
>
> jeff
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>