[cisco-voip] unified mobility and ipcc express

Scott Voll svoll.voip at gmail.com
Fri Feb 22 15:53:24 EST 2008


historically this would not work.  it would show up as a missed call and
then put the agent into a not ready state.

And to add to that I would think you would also lose all historical data.

No docs to confirm or deny this thou.

Scott

On Fri, Feb 22, 2008 at 12:45 PM, Eric Pedersen <eric.pedersen at sait.ca>
wrote:

>  We will probably upgrade to CM 6.1 (from 5.1) in a couple months, and I
> see that CM 6.x has Unified Mobility built-in.  Is it possible to use this
> to have ipcc express agents use their pstn phone to receive calls?  I
> haven't been able to find any reference to this being supported or not.
>
>
>
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