[cisco-voip] Unity 5.01 CiscoUnity_UMR Issue

[Aman Chugh]

Check the unity mail services with which unity service accounts log in , are
they running on the unity server. look at the system and security log on
unity server for service related issues.

Regards,

Aman


On 2/22/08, "Gregor Weißenfels" <gweissenfels at gmx.de> wrote:
>
> Yes i am able to ping the LN Server. I am also able to browse the LN users
> from unity. And if the mailserver would not be reachable, the installation
> would had failed at the point of messagestore integration.
>
> Do you have another idea?
>
> Thanks,
> Gregor
>
>
> -------- Original-Nachricht --------
> > Datum: Fri, 22 Feb 2008 11:16:08 -0600
> > Von: "Aman Chugh" <aman.chugh at gmail.com>
> > An: "\\"Gregor Weißenfels\\"" <gweissenfels at gmx.de>,
> cisco-voip at puck.nether.net
> > Betreff: Re: [cisco-voip] Unity 5.01 CiscoUnity_UMR Issue
>
> > R u able to ping domino from unity.looks like unity is not able to
> > talk to partner mail server
> >
> > On 2/22/08, "Gregor Weißenfels" <gweissenfels at gmx.de> wrote:
> > > Hello Team,
> > >
> > > we have a problem with our new installed Unity 5.01 system (Lotus
> Domino
> > > 6.5.6 Integration):
> > >
> > > When a caller leaves a message on the voicemailbox, the voicemail is
> not
> > > delivered to the subscriber, neither via email nor mwi-notification.
> If
> > the
> > > subscriber accesses the voicemail via phone, he gets: ...you have no
> new
> > > messages....
> > >
> > > Maybe the following error message has to do with this problem?:
> > > In the Eventlog of our Unity 5.01 Server every 5 minutes the following
> > > errormessage appears:
> > >
> > > CiscoUnity_UMR
> > > Description:
> > > Attempts to deliver Unity Message Repository messages have failed due
> to
> > > Unity configuration or connectivity issues with the Partner Mail
> Server
> > .
> > > ......
> > >
> > > Please take a look at the attached screenshot for the complete error
> > > message.
> > >
> > > Could this be the cause of this problem? If not, what could cause the
> > > voicemails not being delivered to the subscriber?
> > >
> > > Thanks in advance!
> > > Gregor
> > >
> > >
> >
> > --
> > Sent from Gmail for mobile | mobile.google.com
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20080223/aa9a6f29/attachment.html