[cisco-voip] Call Park Monitoring
Jeff Mottishaw
mottie at gmail.com
Fri Feb 22 15:25:10 EST 2008
We have just migrated from CME to UCM6.0 and I need some configuration
assistance. In CME we used the "park-slot" option, which allowed the
receptionist to monitor parked calls on her 7960/7914 and see where
calls are being parked.
Can someone please help me duplicate this functionality in UCM6? In
the release notes for CallManager I found the info below, which
appears to tell me that it is a possibility.
The Call Park feature allows users to park a call to a specific park
slot. Users now also can have a busy-lamp-field (BLF) and speed-dial
button that tells them whether or not the park slot is available. The
feature is easily invoked by performing a transfer to the park slot.
Thanks in advance.
jeff
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