[cisco-voip] CFWD All not forwarding to long distance number

Sat Feb 23 17:53:53 EST 2008

If you are sending 4 digits instead of 10 I would check your DN's and make
sure you don't have a 4 digit number in your "External phone number mask"
field.

I would also look in your route patterns, under "Calling party
transformations"  and see if you either have the "Use calling party External
Phone Number Mask" checked off or that you don't have a 4 digit number in
the fields there either. 

And last but not least check your "Route List" fields for any 4 digits in
there. Other than that I don't really know what else could be causing you to
send 4 instead of 10 digits.  Putting 4 digits in any of those fields would
affect what you send the carrier.

Joel P

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Patrick Fischer
Sent: Saturday, February 23, 2008 4:24 PM
To: Thomas Theado
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CFWD All not forwarding to long distance number

AFAIK not directly. But if you're using H.323 gateways you may use a voice
translation rule/profile to manipulate the redirecting number.

2008/2/23, Thomas Theado <Tom.Theado at kratosdefense.com>:

I made the changes you suggested, but no change.  Is there a way to have
callmanager send all 10 digits?

Tom

  _____  

From: Eric Pedersen [mailto:eric.pedersen at sait.ca] 
Sent: Saturday, February 23, 2008 1:39 PM

To: Thomas Theado; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] CFWD All not forwarding to long distance number

Your carrier probably doesn't like seeing the 4 digit redirecting number.
Try unchecking the "Redirecting Number IE Delivery" fields on the gateway so
it won't get sent.

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Thomas Theado
Sent: February 23, 2008 10:50 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CFWD All not forwarding to long distance number

Thank you for the response.  When the number is dialed normally the call
works fine.  It is only when we are attempting the call forward.  I changed
the CSS to the same as for any other outgoing call and there was not change.

Any other ideas.  The carrier is looking for 10 digits outbound and
according to their records we are only sending 4, how do you change that?

Thanks,

Tom

  _____  

From: Joel P [mailto:tman701 at gmail.com] 
Sent: Saturday, February 23, 2008 12:05 PM
To: Thomas Theado; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] CFWD All not forwarding to long distance number

Does it only not work if its Call forwarded? If you dial that same LD number
does it go thru fine?

I would probably check the CSS for the "Forward all" on the DN trying to
make the call.

If all other dialing whether local or LD completes fine and only the Call
forward is affected then I would check what I suggested above.

If only Local dialing works and LD doesn't when dialing manually then I
would check your Route patterns and your Route lists to make sure you are
sending what youre supposed to be sending.

Joel P

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Thomas Theado
Sent: Saturday, February 23, 2008 9:05 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CFWD All not forwarding to long distance number

Good Morning,

We just changed local carriers and everything is working well except for
call forward all to a long distance number.  It works to any local number.
The carrier is expecting 10 digits in order to complete the call.  

Here is the Q931 information on the call processing.

Calling Party Number i = '!', 0x81, 'XXXXXXXXXX'

Called Party Number i = 0xA0, '1XXXXXXXXXX'

Redirecting Number i = '!', 0x008F, '2093'

I have the following configured on the gateway 

Calling line id presentation - allowed

Calling party selection - first redirected number

Called party IE number type unknown - national

Calling party IE number type unknown - national

What do I need to change in order to have all 10 numbers sent to the
carrier?

Thank you for your help,

Tom

  _____  

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