[cisco-voip] Cannot update 7941/61 phones after applying DevPack 65 to CCM 4.1(3)sr2

Matthew Melbourne matt at melbourne.org.uk
Wed Feb 27 18:54:07 EST 2008


Hi,

After applying DevPack 65 to CCM 4.1(3)sr2, i am unable to modify (or
add) configurations of 7941/61 phones. After clicking on
Insert/Update, two CDP-related messages pop up and then a Callmanager
'Remote Scripting Error' appears.

The CDP-related errors are:

Cisco Discovery Protocol (CDP): Switch Port: Warning! CDP should only
be disabled on the Network port if this phone is connected to a
non-Cisco switch.

Cisco Discovery Protocol (CDP): PC Port: Warning! Disabling CDP on the
PC port will prevent Cisco VT Advantage/Unified Video Advantage from
working properly on this phone.

After these two errors are OKed, the CallManager Remote Scripting Error appears.

The 7941/61 base phone configuration page looks to have more
configurable items then previously (before applying the DevPack), so
it appears that CallManager cannot handle these new options. Is an
upgrade to a later SR a way forward, as the DevPack cannot be
uninstalled (its release notes suggest changing the device loads back,
but this would not change the base phone configuration pages)?

Cheers,

Matt

-- 
Matthew Melbourne


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