[cisco-voip] Cannot update 7941/61 phones after applying DevPack 65 to CCM 4.1(3)sr2

[Matthew Melbourne]

On 28 Feb, Erick Bergquist <erickbee at gmail.com> wrote:
> This appears to be a bug,  CSCsi52910 which is fixed in 4.1(3) SR5 and
> higher. According to the bug id you can just click through the
> warnings as the workaround, but people on the cisco netpro foruim say
> the changes don't take when this happens. I'm needing to the DevPack
> to add support for new model phones also but now it looks like a SR
> update is needed which means JTAPI at minimal on CRS/IPCC, etc or more
> (haven't looked into it much yet to see what all will be effected).

I re-read that bug description, and it suggests that the phone update
actually succeeds after clicking on the CDP pop-up messages, hence its
severity 5 rating. I was seeing a script error following these messages
and the update didn't occur.

I've since applied SR5d to a lab system after replicating the fault with
same orignal SR/DevPack, and applying SR5d does indeed fix the problem,
and the CDP-related messages go away.

The CRS compatibility matrix has just been revised, and includes
4.1(3)SR5d (though not SR6a yet) as a supported CCM release for CRS
4.0(5), though a later JTAPI version is included, so a cluster JTAPI
synchronisation will be required.

Cheers,

Matt

-- 
Matthew Melbourne