[cisco-voip] Low voicemail volume

James Buchanan jbuchanan at ctiusa.com
Thu Feb 28 18:06:22 EST 2008


Hello,

I found this document:
http://www.cisco.com/warp/public/788/AVVID/ts_unityaudioq.html#volume.

It seemed to have some good tests for narrowing this down.

Thanks,

James

-----Original Message-----
From: Jonathan Charles [mailto:jonvoip at gmail.com] 
Sent: Thursday, February 28, 2008 5:04 PM
To: James Buchanan
Cc: cisco-voip
Subject: Re: [cisco-voip] Low voicemail volume

Also, I am convinced this is happening during the recording process as
even the email attached wave files are of very low volume... also,
internal vmails (IP phone to IP phone) are fine.


Jonathan

On Thu, Feb 28, 2008 at 5:02 PM, Jonathan Charles <jonvoip at gmail.com>
wrote:
> Unity 5 using G.729 between sites, other remote sites are fine.
>
>
>
>  Jonathan
>
>
>
>  On Thu, Feb 28, 2008 at 4:47 PM, James Buchanan
<jbuchanan at ctiusa.com> wrote:
>  > Hello,
>  >
>  >  Is this to Unity? Which version? Also, what codec are you using to
>  >  communicate with Unity?
>  >
>  >  Thanks,
>  >
>  >  James
>  >
>  >
>  >
>  >  -----Original Message-----
>  >  From: cisco-voip-bounces at puck.nether.net
>  >  [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan
>  >  Charles
>  >  Sent: Thursday, February 28, 2008 4:44 PM
>  >  To: cisco-voip
>  >  Subject: [cisco-voip] Low voicemail volume
>  >
>  >  At one remote site we are getting really low voicemail volume from
>  >  outside callers (inside voicemails are fine), I have cranked the
>  >  playback volume in Unity to 'louder' to no effect.
>  >
>  >  We had a minor QoS issue, and our ping times from that location
are
>  >  around 250ms, but what could account for the low voicemail volume
(it
>  >  is almost inaudible)
>  >
>  >  This site uses 8 analogs, and the input gain is set to -3 and the
>  >  output attenuation is set to 3, calls themselves are fine... just
the
>  >  voicemails...
>  >
>  >  Any ideas?
>  >
>  >
>  >
>  >  Jonathan
>  >  _______________________________________________
>  >  cisco-voip mailing list
>  >  cisco-voip at puck.nether.net
>  >  https://puck.nether.net/mailman/listinfo/cisco-voip
>  >
>


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