[cisco-voip] Low voicemail volume

Erick Bergquist erickbee at gmail.com
Thu Feb 28 20:01:46 EST 2008


How is the volume if you call into the site and have someone transfer
you to a IP Phone at the location with Unity, to test if volume is
okay on a call across network between gateway and IP Phone at the
location where Unity is versus a call to Unity.

On Thu, Feb 28, 2008 at 5:06 PM, James Buchanan <jbuchanan at ctiusa.com> wrote:
> Hello,
>
>  I found this document:
>  http://www.cisco.com/warp/public/788/AVVID/ts_unityaudioq.html#volume.
>
>  It seemed to have some good tests for narrowing this down.
>
>  Thanks,
>
>  James
>
>
>
>  -----Original Message-----
>  From: Jonathan Charles [mailto:jonvoip at gmail.com]
>  Sent: Thursday, February 28, 2008 5:04 PM
>  To: James Buchanan
>  Cc: cisco-voip
>  Subject: Re: [cisco-voip] Low voicemail volume
>
>  Also, I am convinced this is happening during the recording process as
>  even the email attached wave files are of very low volume... also,
>  internal vmails (IP phone to IP phone) are fine.
>
>
>  Jonathan
>
>  On Thu, Feb 28, 2008 at 5:02 PM, Jonathan Charles <jonvoip at gmail.com>
>  wrote:
>  > Unity 5 using G.729 between sites, other remote sites are fine.
>  >
>  >
>  >
>  >  Jonathan
>  >
>  >
>  >
>  >  On Thu, Feb 28, 2008 at 4:47 PM, James Buchanan
>  <jbuchanan at ctiusa.com> wrote:
>  >  > Hello,
>  >  >
>  >  >  Is this to Unity? Which version? Also, what codec are you using to
>  >  >  communicate with Unity?
>  >  >
>  >  >  Thanks,
>  >  >
>  >  >  James
>  >  >
>  >  >
>  >  >
>  >  >  -----Original Message-----
>  >  >  From: cisco-voip-bounces at puck.nether.net
>  >  >  [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan
>  >  >  Charles
>  >  >  Sent: Thursday, February 28, 2008 4:44 PM
>  >  >  To: cisco-voip
>  >  >  Subject: [cisco-voip] Low voicemail volume
>  >  >
>  >  >  At one remote site we are getting really low voicemail volume from
>  >  >  outside callers (inside voicemails are fine), I have cranked the
>  >  >  playback volume in Unity to 'louder' to no effect.
>  >  >
>  >  >  We had a minor QoS issue, and our ping times from that location
>  are
>  >  >  around 250ms, but what could account for the low voicemail volume
>  (it
>  >  >  is almost inaudible)
>  >  >
>  >  >  This site uses 8 analogs, and the input gain is set to -3 and the
>  >  >  output attenuation is set to 3, calls themselves are fine... just
>  the
>  >  >  voicemails...
>  >  >
>  >  >  Any ideas?
>  >  >
>  >  >
>  >  >
>  >  >  Jonathan
>  >  >  _______________________________________________
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>  >  >  cisco-voip at puck.nether.net
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>  >  >
>  >
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