[cisco-voip] CME 3.3 7060 working, 7970 broken, leap year?

[Paul Choi]

Do you have the type statements for these ephones?
What about configuration files?
Have you tried show telephony-service tftp-bindings?




--- "Lawrence E. Bakst" <ml at iridescent.org> wrote:

> CME 3.3. All of a sudden my 7970 phones have stopped
> working. The 7960's are fine.
> 
> The 7970's are all showing a date of 4/20/05 and
> time of 7:12 pm and they aren't  updating the time.
> This has got to be the biggest clue. Time on 7960's
> and all the routers are fine. The routers all run
> ntp.
> 
> The load file for the 7970's is
> "TERM70.6-0-3SR1S.LOADS". I compared the MD5
> checksums on all the files between the router and a
> computer where the images are stored and they are
> all the same. So the loads aren't corrupted.
> 
> The 7970 phones appear to register OK, but some of
> the buttons don't work, such as any of the line
> appearances, NewCall, and so on. I can dial the bad
> 7970's from the good 7960's and they ring but I
> can't pick up the line. Outside calls also ring.
> 
> My config hasn't changed in a long time and a diff
> to a saved version shows them to be the same.
> 
> I wonder if this has anything to do with the leap
> year and the extra day in Feb. The 7970's all seem
> to have all died right around the PST time of 4:00
> pm which is when the GMT rollover to the 29th
> occurred. This is actually my best guess as to what
> the problem is and given the history these phones
> have with dates and times, I really think that could
> be it.
> 
> Other than that I am really clueless. This config
> has been working for years. Does anyone have any
> ideas?
> 
> Does anyone know of a latter load that might work
> with CME 3.3? I tried some latter loads the last
> time around and they didn't work.
> 
> Best,
> 
> leb
> 
> chatter#show ephone registered 
> 
> 
> ephone-1 Mac:000F.8F16.DAAB TCP socket:[5]
> activeLine:0 REGISTERED in SCCP ver 5
> mediaActive:0 offhook:0 ringing:0 reset:0
> reset_sent:0 paging 0 debug:0
> IP:192.168.0.131 50348 Telecaster 7960  keepalive
> 160 max_line 6
> button 1: dn 14 number 212 CH1   IDLE        
> overlay 
> button 2: dn 22 number 220 CH1   IDLE         shared
> 
> button 3: dn 1  number 201 CH1   IDLE         shared
> 
> button 4: dn 2  number 202 CH1   IDLE        
> feature-ring shared 
> button 5: dn 3  number 203 CH1   IDLE        
> silent-ring shared 
> button 6: dn 4  number 204 CH1   IDLE        
> silent-ring shared 
> overlay 1: 14(212) 15(212) 
> paging-dn 30
> 
> 
> ephone-2 Mac:000D.ED91.3780 TCP socket:[1]
> activeLine:0 REGISTERED in SCCP ver 5
> mediaActive:0 offhook:0 ringing:0 reset:0
> reset_sent:0 paging 0 debug:0
> IP:192.168.0.132 49974 Telecaster 7960  keepalive
> 160 max_line 6
> button 1: dn 20 number 215 CH1   IDLE        
> overlay 
> button 2: dn 22 number 220 CH1   IDLE         shared
> 
> button 3: dn 1  number 201 CH1   IDLE        
> silent-ring shared 
> button 4: dn 2  number 202 CH1   IDLE        
> feature-ring shared 
> button 5: dn 3  number 203 CH1   IDLE        
> silent-ring shared 
> button 6: dn 4  number 204 CH1   IDLE        
> silent-ring shared 
> overlay 1: 20(215) 21(215) 
> paging-dn 30
> 
> 
> ephone-3 Mac:0013.1A41.9AF8 TCP socket:[3]
> activeLine:0 REGISTERED in SCCP ver 5
> mediaActive:0 offhook:0 ringing:0 reset:0
> reset_sent:0 paging 0 debug:0
> IP:192.168.0.133 2135 7970   keepalive 21 max_line 8
> button 1: dn 12 number 211 CH1   IDLE         shared
> 
> button 2: dn 13 number 211 CH1   IDLE         shared
> 
> button 3: dn 22 number 220 CH1   IDLE         shared
> 
> button 4: dn 1  number 201 CH1   IDLE         shared
> 
> button 5: dn 2  number 202 CH1   IDLE        
> feature-ring shared 
> button 6: dn 3  number 203 CH1   IDLE         shared
> 
> button 7: dn 4  number 204 CH1   IDLE         shared
> 
> button 8: dn 34 number 280 CH1   IDLE        
> monitor-ring 
> paging-dn 30
> 
> 
> ephone-6 Mac:0013.19DF.D586 TCP socket:[2]
> activeLine:0 REGISTERED in SCCP ver 5
> mediaActive:0 offhook:0 ringing:0 reset:0
> reset_sent:0 paging 0 debug:0
> IP:192.168.0.136 2679 7970   keepalive 159 max_line
> 8
> button 1: dn 16 number 213 CH1   IDLE         
> button 2: dn 17 number 213 CH1   IDLE         
> button 3: dn 22 number 220 CH1   IDLE         shared
> 
> button 4: dn 12 number 211 CH1   IDLE        
> overlay shared 
> button 5: dn 1  number 201 CH1   IDLE         shared
> 
> button 6: dn 2  number 202 CH1   IDLE        
> feature-ring shared 
> button 7: dn 3  number 203 CH1   IDLE         shared
> 
> button 8: dn 4  number 204 CH1   IDLE         shared
> 
> overlay 4: 12(211) 13(211) 
> paging-dn 30
> 
> chatter# 
> 
> 
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> 



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