[cisco-voip] secondary dial tone problems

[Jason Wydra]

I would have to quess that the temp 8XXXX is what caused the problem. Double
check the route plan report. It could also be that SQL still has the temp
8XXXX number in the database, even though you don't see it in CCM admin. If
you know how to run SQL queries, you could try looking there. Be very
careful when poking around in SQL.

On Dec 29, 2007 8:05 AM, Peter Ejmont <pejmont at gmail.com> wrote:

> Hi all,
> I need your expert advice here.
> Our campus voip is based on ccm (currently 4.1(3)) and it has been working
> great for years.
> Approx. a week ago, something has changed that secondary dial tone is
> played in different places.
> Our dial plan requires to dial 8 for outside calls and normally, after
> pressing 8 you get
> the socondary dial tone right away, regardless if call is for local (7
> digit), national (10 digit) or
> international. Well, things got interesting lately. Dialing local calls, I
> get secondary dial tone after pressing
> 2 digits, one 8 and any number from 2-9. Long distance, secondary dial
> tone is heard after pressing
> 81(2-9), so after 3 digits. International calls are similar to local
> calls. Secondary dial tone is played after 80.
>
> Nothing has changed in route patterns, gateways, route lists, etc. The
> only few changes I found was someone
> added one voip phone starting with a temporary 8XXXX number. I deleted it
> but still have problems. Also,
> 2 ATA-188 were added but they have problems registering with call manager.
> I ran the route pattern report and could not find anymore instances of
> anything starting with 8 (except defined
> dial plan). I used DNA for verification and the secondary dial tone should
> be heard after pressing 8.
>
> Any thoughts?
>
> Thanks,
> Peter
>
>
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