[cisco-voip] Cisco Unity Express / Voicemail loggin issue

Eduardo Castro ecastro05 at gmail.com
Wed Jan 2 11:58:21 EST 2008


Your ID in The Unity voicemail is your extension number on your phone.  The
password is the pin number to check your messages.

If you press the 'message' button, the Unity server ask for your password
because it already knows you ID  ( phone extension).

If you press the 'message' button, and Unity sever ask for your ID, you
probably dont have a mailbox setup for this extension number.

Check if there is a mailbox created for this extension in Unity.

-Eduardo.





On 1/2/08, Rajmohan M <rajmohanie at yahoo.co.in> wrote:
>
> Hi ,
>
> I am facing some issue in loggin to the Voicemail. While pressing  the
> voicemail number I get a greeting to enter my userid to access the
> voicemail. Is this the  userid (name) which is configured in User
> configuration page or Is it the PIN number for the mailbox of the user.
>
> I have tried both, but unable to loggin to the voicemail.
>
> Any Kind thoughts on this.
>
>
> Regards,
> Rajmohan
>
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