[cisco-voip] Fw: End-of-Sale Announcement for Cisco Unified Communications Manager Version 5.0

Thu Jan 10 13:27:13 EST 2008

My issue isn't just the software...... but he investment in phones.  old PBX
= 20 yrs of phone life.  VoIP = 5-7 based on EoS/EoL announcements if you
don't have hookswitch problems before that.

$0.02

Scott

On Jan 10, 2008 8:41 AM, Wes Sisk <wsisk at cisco.com> wrote:

> Lelio et all,
>
> Please let your Cisco account managers know your feelings on this matter
> and clearly identify your need for 'long term support' INCLUDING BUG FIXES.
> Please make this clear to the Cisco Product Managers the next time you
> interact with them.  The meetings with Product Managers at CIPTUG were very
> calm/quiet.
>
> Currently CM5.1(4) has been canceled so there will likely not be any
> additional CM 5.1 releases.  CM5.1(3) engineering specials are still being
> produced for now.  In fact there is currently no process to notify customers
> when ES are no longer being produced.  You will simply call into TAC one day
> for a fix and get either 'no' or 'upgrade to the next major version'.
> Because the PM's have not heard demand for this from you, our customers,
> they do not believe it to be a problem.
>
> /Wes
>
> Lelio Fulgenzi wrote:
>
>   I think there should be a new support level introduced. Something that
> allows a customer to run a version for a longer period of time, knowing the
> limitations with that.
>
> I think security updates and bugs that cause the system to crash or
> whatever should be included, and of course support from the TAC.
>
> I don't think anyone would expect feature updates etc for 15 year old
> code, but it should still continue to work.
>
>
> ----- Original Message -----
> *From:* Craig Staffin <cmstaffin at gmail.com>
> *To:* Ryan Ratliff <rratliff at cisco.com>
> *Cc:* Lelio Fulgenzi <lelio at uoguelph.ca> ; Cisco VoIPoE List<cisco-voip at puck.nether.net>
> *Sent:* Thursday, January 10, 2008 10:04 AM
> *Subject:* Re: [cisco-voip] Fw: End-of-Sale Announcement for Cisco Unified
> Communications Manager Version 5.0
>
> Ryan,
>
> Although I do agree with the support side it is really hard to tell a
> customer who has been on an Avaya PBX for 15 to 20 years that they need to
> upgrade in 4-5 because it is no longer supported.  Normally that does not
> turn into a very fun meeting.
>
> Just my .02
> Craig
>
> On Jan 10, 2008 8:32 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
>
> > If you look at the release schedule we've got for CUCM 4-5 years is
> > forever.   Not that I think you'll see an EOL announcement for 5.1 any
> > time soon but we have to get these out now so that we can stop supporting
> > them down the road.    It's just part of the product's life cycle and I for
> > one am ecstatic that they (the business unit that owns CUCM) are doing it
> > right now.   For a long time we were supporting everything 3.0 and later
> > which was a nightmare.
> >
> > -Ryan
> >
> >  On Jan 10, 2008, at 9:18 AM, Lelio Fulgenzi wrote:
> >
> > Will the .1 versions have a bit more life out of them? Granted 5 was the
> > first foree into the linux world, but with 6 and 7 they should be stable
> > enough to be maintained for a relatively long period no?
> >
> > ----- Original Message -----
> > *From:* Ryan Ratliff <rratliff at cisco.com>
> > *To:*  Craig Staffin <cmstaffin at gmail.com>
> > *Cc:* Lelio Fulgenzi <lelio at uoguelph.ca> ;  Cisco VoIPoE List<cisco-voip at puck.nether.net>
> > *Sent:* Thursday, January 10, 2008 9:10 AM
> > *Subject:* Re: [cisco-voip] Fw: End-of-Sale Announcement for Cisco
> > Unified Communications Manager Version 5.0
> >
> > I can't imagine anyone still running 5.0 in production today, much less
> > 4 years from now.
> >  -Ryan
> >
> >  On Jan 9, 2008, at 9:42 PM, Craig Staffin wrote:
> >
> > Yeah definatly a little surprised
> >
> > Although 5 was not the most stable version so my guess is that they are
> > pushing people to upgrade to 5.1 or 6 so that they are on a more stable
> > platform
> >
> > Craig
> >
> > On Jan 9, 2008 6:56 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> >
> > > Is anyone else surprised by this EOL announcement? It sounded like
> > > they
> > > EOL'ed 4.1 b/c of Windows 2000, so I was under the impression that
> > > with the
> > > linux platform they wouldn't have to EOL these things so quickly.
> > >
> > > Granted, everyone is "saying" that upgrades are going to be easier,
> > > but
> > > there are still some wrinkles to iron out from the sounds of it. And
> > > really,
> > > only three and a half years away from the EOL announcement the product
> > >
> > > becomes end of support? According to the doc, v5 was released in March
> > > 17,
> > > 2006 - but really - who's gonna install it within a year on a
> > > production
> > > network? so really, you only get 4 years out of it and you are forced
> > > to
> > > upgrade.
> > >
> > > I'm not sure I'm buying into this practice.
> > >
> > > I think you should be able to run a telephone system for longer than 3
> > > -4
> > > years without being forced to upgrade.
> > >
> > > my two cents.
> > >
> > >
> > > --------------------------------------------------------------------------------
> > > Lelio Fulgenzi, B.A.
> > > Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> > > (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> > > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> > > "Life expectancy would grow by leaps and bounds if green vegetables
> > > smelled
> > > as good as bacon."
> > > Doug Larson
> > >
> > >
> > > ----- Original Message -----
> > > From: "Cisco Product Alert Tool" <
> > > cco-pat-bouncehandler at external.cisco.com>
> > > To: <lelio at uoguelph.ca  <lelio at uoguelph.ca>>
> > > Sent: Wednesday, January 09, 2008 6:44 PM
> > > Subject: End-of-Sale Announcement for Cisco Unified Communications
> > > Manager
> > > Version 5.0
> > >
> > >
> > > > Message Type : End-of-sales/ End-of-life announcement
> > > >
> > > > Cisco announces the end-of-sale date for Cisco Unified
> > > Communications
> > > > Manager Version 5.0.
> > > > The last day to order the affected product(s) is June 30, 2008.
> > > Customers
> > > > with active service
> > > > contracts will continue to receive support from the Cisco Technical
> > > > Assistance Center (TAC) as
> > > > shown in Table 1 of the EoL bulletin.
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > For more details, refer to:
> > > > http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_eol_notice0900aecd807329a8.html
> > >
> > > >
> > > > This email has been sent to lelio at uoguelph.ca.
> > > > You are receiving this notice because you subscribed to the Cisco
> > > Product
> > > > Alert Tool (PAT) and created the following profile(s):
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> > > >
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> > > >
> > >
> > >
> > > _______________________________________________
> > > cisco-voip mailing list
> > > cisco-voip at puck.nether.net  <cisco-voip at puck.nether.net>
> > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > >
> >
> >
> >
> > --
> > Craig Staffin
> > Craig at staffin.org
> > (H) 262-437-7313
> > (C) 262-613-6003 _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
> >
> >
>
>
> --
> Craig Staffin
> Craig at staffin.org
> (H) 262-437-7313
> (C) 262-613-6003
>
> ------------------------------
>
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