[cisco-voip] Fw: End-of-Sale Announcement for Cisco Unified Communications Manager Version 5.0
Lelio Fulgenzi
lelio at uoguelph.ca
Thu Jan 10 14:03:31 EST 2008
ditto.
----- Original Message -----
From: Scott Voll
To: Wes Sisk
Cc: Lelio Fulgenzi ; Cisco VoIPoE List
Sent: Thursday, January 10, 2008 1:27 PM
Subject: Re: [cisco-voip] Fw: End-of-Sale Announcement for Cisco Unified Communications Manager Version 5.0
My issue isn't just the software...... but he investment in phones. old PBX = 20 yrs of phone life. VoIP = 5-7 based on EoS/EoL announcements if you don't have hookswitch problems before that.
$0.02
Scott
On Jan 10, 2008 8:41 AM, Wes Sisk <wsisk at cisco.com> wrote:
Lelio et all,
Please let your Cisco account managers know your feelings on this matter and clearly identify your need for 'long term support' INCLUDING BUG FIXES. Please make this clear to the Cisco Product Managers the next time you interact with them. The meetings with Product Managers at CIPTUG were very calm/quiet.
Currently CM5.1(4) has been canceled so there will likely not be any additional CM 5.1 releases. CM5.1(3) engineering specials are still being produced for now. In fact there is currently no process to notify customers when ES are no longer being produced. You will simply call into TAC one day for a fix and get either 'no' or 'upgrade to the next major version'. Because the PM's have not heard demand for this from you, our customers, they do not believe it to be a problem.
/Wes
Lelio Fulgenzi wrote:
I think there should be a new support level introduced. Something that allows a customer to run a version for a longer period of time, knowing the limitations with that.
I think security updates and bugs that cause the system to crash or whatever should be included, and of course support from the TAC.
I don't think anyone would expect feature updates etc for 15 year old code, but it should still continue to work.
----- Original Message -----
From: Craig Staffin
To: Ryan Ratliff
Cc: Lelio Fulgenzi ; Cisco VoIPoE List
Sent: Thursday, January 10, 2008 10:04 AM
Subject: Re: [cisco-voip] Fw: End-of-Sale Announcement for Cisco Unified Communications Manager Version 5.0
Ryan,
Although I do agree with the support side it is really hard to tell a customer who has been on an Avaya PBX for 15 to 20 years that they need to upgrade in 4-5 because it is no longer supported. Normally that does not turn into a very fun meeting.
Just my .02
Craig
On Jan 10, 2008 8:32 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
If you look at the release schedule we've got for CUCM 4-5 years is forever. Not that I think you'll see an EOL announcement for 5.1 any time soon but we have to get these out now so that we can stop supporting them down the road. It's just part of the product's life cycle and I for one am ecstatic that they (the business unit that owns CUCM) are doing it right now. For a long time we were supporting everything 3.0 and later which was a nightmare.
-Ryan
On Jan 10, 2008, at 9:18 AM, Lelio Fulgenzi wrote:
Will the .1 versions have a bit more life out of them? Granted 5 was the first foree into the linux world, but with 6 and 7 they should be stable enough to be maintained for a relatively long period no?
----- Original Message -----
From: Ryan Ratliff
To: Craig Staffin
Cc: Lelio Fulgenzi ; Cisco VoIPoE List
Sent: Thursday, January 10, 2008 9:10 AM
Subject: Re: [cisco-voip] Fw: End-of-Sale Announcement for Cisco Unified Communications Manager Version 5.0
I can't imagine anyone still running 5.0 in production today, much less 4 years from now.
-Ryan
On Jan 9, 2008, at 9:42 PM, Craig Staffin wrote:
Yeah definatly a little surprised
Although 5 was not the most stable version so my guess is that they are pushing people to upgrade to 5.1 or 6 so that they are on a more stable platform
Craig
On Jan 9, 2008 6:56 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
Is anyone else surprised by this EOL announcement? It sounded like they
EOL'ed 4.1 b/c of Windows 2000, so I was under the impression that with the
linux platform they wouldn't have to EOL these things so quickly.
Granted, everyone is "saying" that upgrades are going to be easier, but
there are still some wrinkles to iron out from the sounds of it. And really,
only three and a half years away from the EOL announcement the product
becomes end of support? According to the doc, v5 was released in March 17,
2006 - but really - who's gonna install it within a year on a production
network? so really, you only get 4 years out of it and you are forced to
upgrade.
I'm not sure I'm buying into this practice.
I think you should be able to run a telephone system for longer than 3 -4
years without being forced to upgrade.
my two cents.
--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Life expectancy would grow by leaps and bounds if green vegetables smelled
as good as bacon."
Doug Larson
----- Original Message -----
From: "Cisco Product Alert Tool" < cco-pat-bouncehandler at external.cisco.com>
To: <lelio at uoguelph.ca >
Sent: Wednesday, January 09, 2008 6:44 PM
Subject: End-of-Sale Announcement for Cisco Unified Communications Manager
Version 5.0
> Message Type : End-of-sales/ End-of-life announcement
>
> Cisco announces the end-of-sale date for Cisco Unified Communications
> Manager Version 5.0.
> The last day to order the affected product(s) is June 30, 2008. Customers
> with active service
> contracts will continue to receive support from the Cisco Technical
> Assistance Center (TAC) as
> shown in Table 1 of the EoL bulletin.
>
>
>
>
>
> For more details, refer to:
> http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_eol_notice0900aecd807329a8.html
>
> This email has been sent to lelio at uoguelph.ca.
> You are receiving this notice because you subscribed to the Cisco Product
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