[cisco-voip] CDR Records Missing?

[d4rk f1br]

I was aware of the service parameter "cdr enabled flag" having to be set for
each server.  I did do that some time back when I noticed I was not getting
any CDR info.  I did not set the "CDR log calls with zero duration"
however.  I have done that now and will see if that helps.

As far as CDR goes though, that should be it right?  Just have to enable
things within service parameters and nothing should prevent calls to certain
gateways or PRI from showing up?




On Jan 17, 2008 10:27 AM, Matthew Saskin <matt at saskin.net> wrote:

> CDR's must be enabled on servers within the cluster individually.  In
> addition, your calls may not be showing if the "Log Calls with Zero
> Duration" service parameter is set to false.
>
> -matt
>  d4rk f1br wrote:
> > I was working on a problem trying to troubleshoot why when I dial a
> > certain number the call just disappears from the phone after all the
> > digits are entered.
> >
> > I went to look at my CDR info on CallManager 4.1(3)sr5d and noticed that
> > certain calls don't appear in the CDR records.
> >
> > I thought CDR was more of a global thing, and that once enabled and
> > working all records should be stored.  However it appears to only be
> > recording info on certain PRI's are gateways maybe?
> >
> > What am I missing?
> >
> >
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