[cisco-voip] CDR Records Missing?

[d4rk f1br]

One more thing,  should the CDR insert service only run on one callmanager?
Currently it is only running on one, and I am pretty certain that is one of
the services that is suppose to only run on one, but not sure.  And if it is
only running on one could it create a problem with why I am not seeing all
the call details I expect?




On Jan 17, 2008 10:42 AM, d4rk f1br <d4rkf1ber at gmail.com> wrote:

>  I was aware of the service parameter "cdr enabled flag" having to be set
> for each server.  I did do that some time back when I noticed I was not
> getting any CDR info.  I did not set the "CDR log calls with zero duration"
> however.  I have done that now and will see if that helps.
>
> As far as CDR goes though, that should be it right?  Just have to enable
> things within service parameters and nothing should prevent calls to certain
> gateways or PRI from showing up?
>
>
>
>
>  On Jan 17, 2008 10:27 AM, Matthew Saskin <matt at saskin.net> wrote:
>
> > CDR's must be enabled on servers within the cluster individually.  In
> > addition, your calls may not be showing if the "Log Calls with Zero
> > Duration" service parameter is set to false.
> >
> > -matt
> >  d4rk f1br wrote:
> > > I was working on a problem trying to troubleshoot why when I dial a
> > > certain number the call just disappears from the phone after all the
> > > digits are entered.
> > >
> > > I went to look at my CDR info on CallManager 4.1(3)sr5d and noticed
> > that
> > > certain calls don't appear in the CDR records.
> > >
> > > I thought CDR was more of a global thing, and that once enabled and
> > > working all records should be stored.  However it appears to only be
> > > recording info on certain PRI's are gateways maybe?
> > >
> > > What am I missing?
> > >
> > >
> > >
> > ------------------------------------------------------------------------
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> >
>
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