[cisco-voip] CDR Records Missing?

[Lelio Fulgenzi]

That's correct, CDR insert should only berun on one server, but CDRs should be enabled on all.

Be aware that service packs reset some parameters back to defaults, including zero length CDR.

  ----- Original Message ----- 
  From: d4rk f1br 
  To: cisco-voip at puck.nether.net 
  Sent: Thursday, January 17, 2008 11:47 AM
  Subject: Re: [cisco-voip] CDR Records Missing?


  One more thing,  should the CDR insert service only run on one callmanager?  Currently it is only running on one, and I am pretty certain that is one of the services that is suppose to only run on one, but not sure.  And if it is only running on one could it create a problem with why I am not seeing all the call details I expect? 



   
  On Jan 17, 2008 10:42 AM, d4rk f1br <d4rkf1ber at gmail.com> wrote:

    I was aware of the service parameter "cdr enabled flag" having to be set for each server.  I did do that some time back when I noticed I was not getting any CDR info.  I did not set the "CDR log calls with zero duration" however.  I have done that now and will see if that helps. 
     
    As far as CDR goes though, that should be it right?  Just have to enable things within service parameters and nothing should prevent calls to certain gateways or PRI from showing up?



     
    On Jan 17, 2008 10:27 AM, Matthew Saskin <matt at saskin.net> wrote:

      CDR's must be enabled on servers within the cluster individually.  In
      addition, your calls may not be showing if the "Log Calls with Zero 
      Duration" service parameter is set to false.

      -matt

      d4rk f1br wrote:
      > I was working on a problem trying to troubleshoot why when I dial a
      > certain number the call just disappears from the phone after all the
      > digits are entered.
      >
      > I went to look at my CDR info on CallManager 4.1(3)sr5d and noticed that
      > certain calls don't appear in the CDR records.
      >
      > I thought CDR was more of a global thing, and that once enabled and 
      > working all records should be stored.  However it appears to only be 
      > recording info on certain PRI's are gateways maybe?
      >
      > What am I missing?
      >
      >

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