[cisco-voip] CDR Records Missing?

[Matthew Saskin]

CDR Insert only runs on the CallManager.  That is the service that takes 
the flat files from the individual servers and puts them into the proper 
  database/table.

-matt

d4rk f1br wrote:
> One more thing,  should the CDR insert service only run on one 
> callmanager?  Currently it is only running on one, and I am pretty 
> certain that is one of the services that is suppose to only run on one, 
> but not sure.  And if it is only running on one could it create a 
> problem with why I am not seeing all the call details I expect?
>  
> 
> 
>  
> On Jan 17, 2008 10:42 AM, d4rk f1br <d4rkf1ber at gmail.com 
> <mailto:d4rkf1ber at gmail.com>> wrote:
> 
>     I was aware of the service parameter "cdr enabled flag" having to be
>     set for each server.  I did do that some time back when I noticed I
>     was not getting any CDR info.  I did not set the "CDR log calls with
>     zero duration" however.  I have done that now and will see if that
>     helps.
>      
>     As far as CDR goes though, that should be it right?  Just have to
>     enable things within service parameters and nothing should prevent
>     calls to certain gateways or PRI from showing up?
>      
> 
> 
>      
>     On Jan 17, 2008 10:27 AM, Matthew Saskin <matt at saskin.net
>     <mailto:matt at saskin.net>> wrote:
> 
>         CDR's must be enabled on servers within the cluster
>         individually.  In
>         addition, your calls may not be showing if the "Log Calls with Zero
>         Duration" service parameter is set to false.
> 
>         -matt
>         d4rk f1br wrote:
>          > I was working on a problem trying to troubleshoot why when I
>         dial a
>          > certain number the call just disappears from the phone after
>         all the
>          > digits are entered.
>          >
>          > I went to look at my CDR info on CallManager 4.1(3)sr5d and
>         noticed that
>          > certain calls don't appear in the CDR records.
>          >
>          > I thought CDR was more of a global thing, and that once
>         enabled and
>          > working all records should be stored.  However it appears to
>         only be
>          > recording info on certain PRI's are gateways maybe?
>          >
>          > What am I missing?
>          >
>          >
>          >
>         ------------------------------------------------------------------------
> 
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