[cisco-voip] CDR Records Missing?

[Keith Klevenski]

The CDR insert service should only run on the publisher, but you have to
make sure the CDR Enabled flag is set to true on all servers.  At least
the ones that have phones registered to them.

 

/kk

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of d4rk f1br
Sent: Thursday, January 17, 2008 10:47 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CDR Records Missing?

 

One more thing,  should the CDR insert service only run on one
callmanager?  Currently it is only running on one, and I am pretty
certain that is one of the services that is suppose to only run on one,
but not sure.  And if it is only running on one could it create a
problem with why I am not seeing all the call details I expect? 

 



 

On Jan 17, 2008 10:42 AM, d4rk f1br <d4rkf1ber at gmail.com> wrote:

I was aware of the service parameter "cdr enabled flag" having to be set
for each server.  I did do that some time back when I noticed I was not
getting any CDR info.  I did not set the "CDR log calls with zero
duration" however.  I have done that now and will see if that helps. 
 
As far as CDR goes though, that should be it right?  Just have to enable
things within service parameters and nothing should prevent calls to
certain gateways or PRI from showing up?

 



 

On Jan 17, 2008 10:27 AM, Matthew Saskin <matt at saskin.net> wrote:

	CDR's must be enabled on servers within the cluster
individually.  In
	addition, your calls may not be showing if the "Log Calls with
Zero 
	Duration" service parameter is set to false.
	
	-matt

	d4rk f1br wrote:
	> I was working on a problem trying to troubleshoot why when I
dial a
	> certain number the call just disappears from the phone after
all the
	> digits are entered.
	>
	> I went to look at my CDR info on CallManager 4.1(3)sr5d and
noticed that
	> certain calls don't appear in the CDR records.
	>
	> I thought CDR was more of a global thing, and that once
enabled and 
	> working all records should be stored.  However it appears to
only be 
	> recording info on certain PRI's are gateways maybe?
	>
	> What am I missing?
	>
	>

	>
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