[cisco-voip] CallManager 4.1(3) Accessing CDR data for Custom Reports?

d4rk f1br d4rkf1ber at gmail.com
Wed Jan 23 11:54:17 EST 2008


Running CallManager 4.1(3) and want to setup or allow some of our sql
reporting and developer folks access to the CDR database so that they can
create some custom reporting for supervisors and management.

Not finding any best practices regarding anything related to this.  I do
notice that my CM cluster sql appears to be configured with "Windows only"
authentication.

I notice there are already some users associated with the CDR database on
CM.

CCMCDR
CCMServiceRW
CCMUser
Administrator

Should one create a new user for this or use an existing?  Should I leave CM
set to use 'Windows only' authentication ?  Can you even change that without
having a negative impact?

I know that prior to 4.x the default use to be mixed mode allowing for SQL
and Windows authentication.

Any thoughts or suggestions regarding any of this would be appreciated.
Always like to hear from others prior to moving forward with things I am not
100% sure about.
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