[cisco-voip] CUCM 6.x and TAPS

[Pritchard, Jon]

Our configuration engineers are most often not on-site.  The local field
staff that installed the equipment don't have laptops that can be left
behind.  If we went the portable laptop route we'd have to stage/ship
them with the rest of the equipment and then return/refresh them for the
next project.

Our management has concerns over ongoing support and the possibility of
TAC calling it unsupported even though they use VMWare everyday for
their systems.  Any thoughts on this?

Jon

-----Original Message-----
From: Jonathan Charles [mailto:jonvoip at gmail.com] 
Sent: Saturday, January 26, 2008 9:10 AM
To: Pritchard, Jon
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUCM 6.x and TAPS

What we have done is install CRS on VMWare on engineer's laptops, and
then use TAPS that way with CCM 5 and 6...

That way the cust doesn't have to build another server for what will
be a temporary use...



Jonathan

On Jan 26, 2008 10:55 AM, Pritchard, Jon <Jon_Pritchard at adp.com> wrote:
> We are just getting started switching from deploying CUCM 4.x to CUCM
> 6.x.  We have two TAPS related questions.
>
> First, as a Cisco VAR we have used TAPS for years to deploy phones for
> new installs.  The CUCM software compatibility matrix lists Extended
> Services 4.5 as being supported for CUCM 6.x.  Anyone know what this
> means in reality?  Is there ES media in the CUCM 6.x box?  We
understand
> it has to run on a separate Windows server.  We called Cisco PDI Help
> Desk about this to see if the compatibility matrix was in error or if
> there was media in the box and they drew a blank.
>
> Second, our customers don't always opt for CUCCX/CRS.  Therefore in
the
> CUCM 6.x world we have no practical means to support TAPS since ES is
> Windows only. I would have to believe other VARs are facing the same
> challenge.  We are considering using temporary VMWare virtual servers
> using either in a data center centric model or on laptops as a means
to
> fill the gap.  Anyone out there have a better idea?
>
> Jon Pritchard
>
>
>
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