[cisco-voip] CUCM 6.x and TAPS

[Jonathan Charles]

Well, TAC is never going to support VMWare (until the industry trends
so far towards VMWare that they have no choice...)

The other option is a loaner-server with IPCC on it....



Jonathan


On Jan 26, 2008 11:28 AM, Pritchard, Jon <Jon_Pritchard at adp.com> wrote:
> Our configuration engineers are most often not on-site.  The local field
> staff that installed the equipment don't have laptops that can be left
> behind.  If we went the portable laptop route we'd have to stage/ship
> them with the rest of the equipment and then return/refresh them for the
> next project.
>
> Our management has concerns over ongoing support and the possibility of
> TAC calling it unsupported even though they use VMWare everyday for
> their systems.  Any thoughts on this?
>
> Jon
>
>
> -----Original Message-----
> From: Jonathan Charles [mailto:jonvoip at gmail.com]
> Sent: Saturday, January 26, 2008 9:10 AM
> To: Pritchard, Jon
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] CUCM 6.x and TAPS
>
> What we have done is install CRS on VMWare on engineer's laptops, and
> then use TAPS that way with CCM 5 and 6...
>
> That way the cust doesn't have to build another server for what will
> be a temporary use...
>
>
>
> Jonathan
>
> On Jan 26, 2008 10:55 AM, Pritchard, Jon <Jon_Pritchard at adp.com> wrote:
> > We are just getting started switching from deploying CUCM 4.x to CUCM
> > 6.x.  We have two TAPS related questions.
> >
> > First, as a Cisco VAR we have used TAPS for years to deploy phones for
> > new installs.  The CUCM software compatibility matrix lists Extended
> > Services 4.5 as being supported for CUCM 6.x.  Anyone know what this
> > means in reality?  Is there ES media in the CUCM 6.x box?  We
> understand
> > it has to run on a separate Windows server.  We called Cisco PDI Help
> > Desk about this to see if the compatibility matrix was in error or if
> > there was media in the box and they drew a blank.
> >
> > Second, our customers don't always opt for CUCCX/CRS.  Therefore in
> the
> > CUCM 6.x world we have no practical means to support TAPS since ES is
> > Windows only. I would have to believe other VARs are facing the same
> > challenge.  We are considering using temporary VMWare virtual servers
> > using either in a data center centric model or on laptops as a means
> to
> > fill the gap.  Anyone out there have a better idea?
> >
> > Jon Pritchard
> >
> >
> >
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