[cisco-voip] T1 PRI stuck channel
CarlosOrtiz at bayviewfinancial.com
CarlosOrtiz at bayviewfinancial.com
Tue Jan 29 11:30:11 EST 2008
We had a location with a PRI experience an issue yesterday. Layer 1-3
status was good. It appears that the 1st B channel was in a stuck state.
Inbound and outbound calls were both set up to use low to high channels.
After running the "show voice call summary" I would see the following
output and the status would not change.
PORT CODEC VAD VTSP STATE VPM STATE
============== ======== === ==================== ======================
0/0/1:23.1 g711ulaw n S_WAIT_STATS S_TSP_WAIT_RELEASE
After changing outbound calls to high to low the outbound calls started
working again. This lead me to believe that there was some kind of
hardware/DSP or software issue. I tried a shut no shut on the voice port
and the controller but that did not fix the inbound problem. A reboot did
fix the issue.
Anyone seen something similar?
Carlos
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